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Thread: serious issues ... please help

  1. Junior Droid
    aillarfike's Avatar
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    #1

    serious issues ... please help

    My phone was working fine until about a week and a half ago!

    I took it to verizon because I was having serious battery issues. He said that I was in global mode and that it was what wwas draining my battery so he turned it off. But that didn't work.

    When I don't have service (which is all the time recently) it constantly asks me if I want to go into global mode.

    It is running super hot when ok have data turned on. Andy battery is dying within 4 hours if being used. When I got the phone I could leave my data on all day at work and still have 20% in 9 hours.

    I tried a factory reset to see if that would fix the problem and it didn't.

    Also I can't get My pictures to save to my sd card.

    help!!!
    Attached Thumbnails Attached Thumbnails serious issues ... please help-screenshot_2013-05-30-10-43-21.png  
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  3. Super Moderator
    Dalvik_Cache's Avatar
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    #2
    Hey Aill,

    The Global Mode likely isn't the issue. I apologize for the rabbit trail. You said you are having a lot of connectivity issues lately? What does that mean? Specifically, are you having problems locking LTE, staying in 3G, not getting signal at all, etc? Also, what version of Android are you running? What carrier? Let me know, and Ill see what we can do.

    <3 Mandy
  4. RS Lead
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    #3
    try downloading a better app usage tracker such as Gsam battery monitor. That'll break down better what apps are draining your battery.
  5. Junior Droid
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    #4
    Quote Originally Posted by MandyMakesApps View Post
    Hey Aill,

    The Global Mode likely isn't the issue. I apologize for the rabbit trail. You said you are having a lot of connectivity issues lately? What does that mean? Specifically, are you having problems locking LTE, staying in 3G, not getting signal at all, etc? Also, what version of Android are you running? What carrier? Let me know, and Ill see what we can do.

    <3 Mandy


    I am running 4.1.2...

    I'm not getting any signal at all in areas where I used to.

    And I have verizon.
  6. RS Lead
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    #5
    I believe there was a recent update to the s3. Has yours been updated yet? I'm not sure if there were updated radios in it or not, but gotta ask.
  7. Rescue Squad
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    #6
    Also try replacing your sim card (free at Verizon). Or turn off phone, take sim card out and put it back in. A poorly seated or faulty sim card could be the problem. It definitely does sound like the problem is your phone is making a desperate search to get a 4g/3g signal and is burning battery and heating up in the process.

    sent from my Note2 using tapatalk 4 beta
  8. Junior Droid
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    #7
    When I go into the battery in the settings it says media is the main culprit...would that be it finding service? Because right now I have 4g and 3 bars of service but my phone willbe down to 5% again in probably 2 hours with data turned off. After my first post I had to plug It in because I was at 5% at like 11:30 and I unplugged it at 7:45 .
    .
  9. Junior Droid
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    #8
    I haven't received an update and when I check it says I'm up to date.
  10. Junior Droid
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    #9
    Here is what that gsam battery tells me.
    Attached Thumbnails Attached Thumbnails serious issues ... please help-screenshot_2013-05-30-13-56-53.png  
  11. RS Lead
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    #10
    click app usage and that should break it down even further as to which app
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