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Thread: ATT S3 won't download picture messages or connect to internet.

  1. Junior Droid
    Russo2's Avatar
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    #1

    ATT S3 won't download picture messages or connect to internet.

    Without wifi I can't connect to internet, can't download or send picture messages with wifi on or off. Is there anything in the settings I should check out before dealing with ATT again?? Thanks for the help.
    Just got this phone activated today btw.
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  3. Senior Droid
    Sgt Fury's Avatar
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    #2
    Sounds like data isn't working. Do you get 3 or 4g in the statys bar?
  4. Junior Droid
    Russo2's Avatar
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    #3
    I'm not sure. I don't think so.
  5. Droid Ninja
    huskur's Avatar
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    #4
    If I were you the first thing I would do is remove the battery and take out the SIM card. Then after about 30 seconds put it back in. This will reseat the SIM and it clears up issues like yours alot of times. Try it and let us know. (this will let us know that it could be a bad SIM)
  6. Senior Droid
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    #5
    When I activated my S3 through verizon, It took several reboots before it started recieving data. I think what did it was the last time I kept it shut down for about 30 seconds. Wifi will work even if your not activated.
  7. Junior Droid
    Russo2's Avatar
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    I have done a hard reset two or three times. I will try just restarting the phone a couple more times. Att had my plan all screwed up yesterday, i may just need to call again.
  8. Senior Droid
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    #7
    Looking at the attached pic makes me think you have a data issue. You can place calls I assume but can't do anything that requires data? It's probably best you call AT&T
    Last edited by Sgt Fury; 03-28-2013 at 10:49 AM.
  9. Junior Droid
    Russo2's Avatar
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    #8
    Si senor. Call quality is great, normal text messages are fine. No data connection. I'll call att after classes today. Thanks for the help.

    I literally just realized the home page of the forum says dedicated 'VERIZON' Droid forum. Ooops
    Last edited by Russo2; 03-28-2013 at 11:29 AM.
  10. Droid Ninja
    huskur's Avatar
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    #9
    Quote Originally Posted by Russo2 View Post
    Si senor. Call quality is great, normal text messages are fine. No data connection. I'll call att after classes today. Thanks for the help.

    I literally just realized the home page of the forum says dedicated 'VERIZON' Droid forum. Ooops
    Have you tried pulling the sim out and reseating it? That may solve it......
  11. Junior Droid
    Russo2's Avatar
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    #10
    I did. Just got off the phone with ATT


    When activating my new sim and changing the plan over it wasn't done correctly so my data was still for an HTC. Fixed now. Thanks again folks.
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