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Thread: anyone else have their S3 shut down when you only shut the screen off?

  1. Senior Droid
    nia07's Avatar
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    #1

    anyone else have their S3 shut down when you only shut the screen off?

    My phone is doing this every now and again. I shut the screen off using the button on the right. All of a sudden, its black and off. It doesn't show it is powering down, it just won't turn on unless I remove the battery. It happens here and there, has for a few months. It has gones weeks without happening, then does it again. Idea on causes?
    Verizon Samsung Galaxy S3
  2. Junior Droid
    Peirceman's Avatar
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    #2
    Hasn't happened to me, but you might want to try a software screen on/off button. If it doesn't shut off your phone like the power button, then you have a hardware issue for sure. If it does the safe thing as your power button, then it is probably a software issue and a factory reset might fix it.

    Good luck!
  3. Droid
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    #3

    Re: anyone else have their S3 shut down when you only shut the screen off?

    Issues with phone freezing (battery pull)


    I had a similar problem myself. Ultimately I was offered a new phone with Verizon but turned it down because the quality of the replacement was worse than what I had. So I just factory reset and haven't had as many issues since.


    Sent from my SCH-I535 using Tapatalk 2
  4. Super Moderator
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    #4
    Are you using a custom ROM? There are some ROMs that will do that as a glitch.
    Thank you to all who have served or are serving our great country. You're always in my thoughts and prayers.

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  5. Junior Droid
    tonylumps's Avatar
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    #5
    Did you have to do a battery pull to to turn it on. If so I had the same problem before the JB update But now it is OK
  6. Master Droid
    Wopback's Avatar
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    #6
    Had this problem with my first 2 galaxy S3s. Had my 3rd S3 for a month and no issues or battery pull.
  7. Senior Droid
    nia07's Avatar
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    #7
    Quote Originally Posted by Vulcan1600 View Post
    Are you using a custom ROM? There are some ROMs that will do that as a glitch.
    nope
    Verizon Samsung Galaxy S3
  8. Senior Droid
    nia07's Avatar
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    #8
    Quote Originally Posted by tonylumps View Post
    Did you have to do a battery pull to to turn it on. If so I had the same problem before the JB update But now it is OK
    yes, I can only get it back on by pulling the battery. I think it is always the when I am on internet and then turn the screen off when this happens. I have been trying to keep track.
    Verizon Samsung Galaxy S3
  9. Senior Droid
    nia07's Avatar
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    #9
    uggg factory reset I don't have time to reload everything. what a pain
    Verizon Samsung Galaxy S3
  10. Master Droid
    rlarson_mn's Avatar
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    #10
    Some times a factory reset is the only way to clear up issues as painful as it may be. Some suggest that be done prior to any major upgrade like the current OTA to Jelly Bean. Some times the upgrade goes with out any issues but if I end up having issues it seems the resolution for me at least was a factory reset. After that things were smooth again. Just my experience of course.

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