That sucks mate :-(, I was sooo excited about this phone too :-(. O well, maybe I'll reconsider the htc route :-).
You drop the phone glass front getting the initial impact, and you are suprised the screen broke, really, LOL.Originally Posted by devower
Sent from my HTC Rezound with ICS/Galaxy Siii using Droid Forums
Several calls to Samsung were fruitless. The phone is pretty msuch completely functional and u only really notice it when the screen is off. Probably going to let a sleeping dog lie. If it is ever acknowledged by Samsung, Verizon might do something. I am not holding my breath. Has completely soured me on Samsung and this phone though.
I want to make this clear. If your story is true and accurate, I would not let this go. I would file a complaint with the BBB against Vzw and Samsung. I would then file suit in small claims against Vzw and Samsung. I am not an attorney and I am not giving legal advice.
Sent from my Liquid Galaxy Nexus on Xparent ICS.
Same here. My girlfriend's Galaxy S3 cracked horizontally across the screen with NO REASON This happened after around 10 days of use. She babied this so much that she didn't even let me play with it and I was with her when this happened. I did see the screen was fine about an hour ago and then we suddenly found this crack when she was watching Youtube/Texting. The only thing I can think of right now is the Heat causing some tensile/compressible force on the glass by the things surrounding it, lcd, casing, name it. We are planning to go to AT&T tonight and they'd better refund us if not this will go viral in the internet and I will make sure it costs them.
Well on my s3 the hottest part of the phone by far is where the home button is... if it's like that for u all maybe there is a connection to the heat are all the cracks occurring in the same location..?Originally Posted by taekcool
Have you all had any luck? EXACT same thing happened to us. Home button was pressed, screen cracked out from that point. NOT DROPPED. Samsung phone support is a nightmare, Verizon unwilling to help.