I ordered the white S3 the second it became available for pre order. My wife got the pebble blue s3 and with in 3 weeks Her S3 had a crack in it. Verizon replaced it when I called them so I can not believe everyone is having this much problems with Verizon.Originally Posted by Tailgun
Myth's and legends that did not exist in yesterday's world will exist in tomorrows. ~Allanon
Mine is blue so I do not think that the color has anything to do with it. I checked with Verizon and they will not do anything about the crack. They want me to turn it into the insurance company. I'm going to wait and see what happens with these phones. Maybe if enough complaints come in, Samsung will start fixing them. My crack is only across the upper left corner and I can live with it for a while. Just FYI, I did Google (IPhone screen cracked by itself) and there where quite a few IPhone users with the same complaint and the response from there carrier. (You dropped it!) Frankly, I think that you should be able to drop these phones without the screen cracking. They are supposed to be portable, not just something, that sits on your desk.
If u have not rooted, ur warranty is effective and that is something that is covered and Samsung HAS to replace it. U need to talk to a manager and call Samsung. If u have rooted, Well ur screwed. Unless u can unroot but they now have software that can detect it. But the warranty has nothing to do with whether the store says they will replace it. The warranty is a manufacturer thing, not a carrier thing. MAKE them replace it!!Originally Posted by DroidNOOB5
It's been pretty mixed. If you're nice enough but also aggressive enough, they'll probably replace it. Gotta find the nice balance of the two though, or else $100 is your best bet...