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Thread: Can't clear voice message icon

  1. Senior Droid
    rjsurfer's Avatar
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    #1

    Can't clear voice message icon

    I'm pretty sure it's a Verizon issue but this never happened until I got JB maybe it's Android ?

    Even when new messages arrive and I delete them in the voice mail menu the icon never goes away.

    Any ideas?

    Thanks

    Ron
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  3. Master Droid
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    #2
    Factory Reset
  4. Senior Droid
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    #3
    Quote Originally Posted by CBMGGM View Post
    Factory Reset
    How do I do that reset, I tried a battery pull and that didn't work.

    Ron
  5. RS Lead
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    #4
    Try restarting the phone?

    A factory reset will wipe your phone, that should be the last thing you do.

    Another method you can try is have one of your friends or yourself from another phone leave a voicemail. Listen to the whole message then delete it.
  6. Developer Relations
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    #5

    Re: Can't clear voice message icon

    Quote Originally Posted by dezymond View Post
    Try restarting the phone?

    A factory reset will wipe your phone, that should be the last thing you do.

    Another method you can try is have one of your friends or yourself from another phone leave a voicemail. Listen to the whole message then delete it.
    +1

    Mine usually takes a few to clear. I wouldn't do a factory reset to clear an icon

    Tapped from a Galaxy Nexus using Xparent ICS
  7. Droid Ninja
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    #6
    I agree, a factory reset while it may solve your problem would probably be overkill.

    If the above recommendations don't work, clearing data on an app or two should solve it. I can give directions on how and what to do if the above fails.
  8. Senior Droid
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    #7
    Verizon got back to me about the icon issue, they had me go into Apps, All, Phone and clear the data.

    Worked like a charm...

    thanks

    Ron W.
  9. Droid Ninja
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    #8
    Quote Originally Posted by rjsurfer View Post
    Verizon got back to me about the icon issue, they had me go into Apps, All, Phone and clear the data.

    Worked like a charm...

    thanks

    Ron W.
    That was going to be my next recommendation. Glad you got it solved.

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