If rooting/roms arent your thing then you really cant complain about not having the latest /greatest. This site and the people on it are a great resource to those who have phone issues and who are new to rooting their phone. I am fairly technical but this was my first Android phone after having a BB for 12 years. I spent some time in the forums before I rooted and started flashing roms. Having members here like Dezymond and Sbenson is like having your own personal Android "Geek Squad" and have helped me many times. They and other members on here have posted detailed steps on how to root, rom, flash etc. Dont be afraid...do a little research in here and come over to the "dark"side, you will have plenty of help.
I do agree that Verizon is disappointing when it comes to OTA updates, but we all knew that going in, didn't we?