Ok so I dropped my nexus perfectly flat on the front and cracked the screen laterally/midline. I Have verizon and insurance on the phone. How do I approach the verizon gate keepers about getting it replaced. Do I just go in and say its cracked and hope they dont hassle me and replace it or say it was stolen or something alone those lines. Also I have had some random reboots which isn't a big issue but might help the selling point of getting a new replacement. Any input would be greatly appreciated. Thank you in advance!