Coming from a WinMo phone owner, I'd give this thing a 12 if I could. I've had 2 updates (I think?) and got the phone on release day. I had my old Omnia II for 2 + years and NEVER got one update, talk about abandonment! I wasn't risking it again with any of the new WinMo phones so I bailed. The only feature that seems sub-par to me is the camera, can't take a decent pic for the life of me (I know how to focus it). I'm still learning though so I'm giving it the benefit of the doubt. I see alot of potential for this phone, plus I don't mind dl'ing a couple of free apps (volume+, lightflow) to make it work how I want it to, regardless of the fact that the functionality should've been included with the device (and very well may be down the road).
I'm outside of Pittsburgh, get a solid 4g connection. It's not lightning fast but the connection hasn't dropped. Battery life didn't impact my vote because I have a power cord everywhere I go (home, truck, work) and a spare battery for emergencies. My honeymood stage with the GN is almost over so I'm sure I'll settle down on use in another, oh, couple of months or so.
EDIT - I will say I picked up the phone as soon as my local VZW opened on release day, only to be struck with 6 random reboots in an 8 hour period (one of which was while I was talking to the wife, to which I got a "nice phone" comment from her). Anyways, exchanged it on the way home from work later that day and the second device has been flawless.