Went to costco today and talked to a rep while looking at the Razr dummy and told him i was waiting for the Nexus.We actually got into a full conversation he knew what he was talking about even more than me as he should its his job.The real reason for this post is because when i go to verizon stores here in san diego not one rep has a clue they just want to sell you a phone buy saying its a great new phone and going buy there training not actually loving there job and phones.I feel like verizon wants clueless drones and hire people with no phone sales skills (I have tons of phone sales exp and cant get an interview at verizon)or even have a clue about phones.Being in sales is not just about making the sale its about keeping the sale.
When i go into a store and am about to drop $300-$500 bucks of my hard earned money i expect the sales associate to know what there talking about and after talking to this gentlemen at costco i am most defiantly going to buy from costco.With a better return policy, better associates, and a fair tax charge(Costco charges tax on what you pay Verizon charges on the full price of the phone????????)Why would you want to buy from a verizon store?
When i got my bionic i paid for it with cash and returned it on 9/22 the rep said they would need to send me a check and i still have not received my check
Verizon corporate stores you Blow!!!!!!!