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Thread: "unfortunately, the process com.android.phone has stopped"

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    GoHuskies's Avatar
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    #1

    "unfortunately, the process com.android.phone has stopped"

    Ok this is NOT good. I rooted my new Galaxy Nexus and everything was fine. I then installed Titanium Backup and ran a batch restore from my old phone (a Droid X). After the restore was complete, I verified that the restored apps were in fact in my app drawer, then rebooted my phone. It boots up normally, but as soon as gets to the home screen, I get a dialog box that says "Unfortunately, the process com.android.phone has stopped." It has two buttons--"Report" and "Ok"--but the instant I hit either one of them, the same dialog box reappears, and I can't tap on anything else. I have rebooted multiple times and the same thing occurs every time. If anyone has ANY idea what is happening, I would be much obliged...
  2. Developer Relations
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    #2
    I'm thinking the batch restore did it. I would wipe & reflash the rom.

    Tapped from a Galaxy Nexus
  3. Droid
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    #3
    Quote Originally Posted by CJM View Post
    I'm thinking the batch restore did it. I would wipe & reflash the rom.
    Thanks CJM. However since I can't get into any menus, the phone is effectively bricked. How do I wipe and reflash? I should mention (in case it's not obvious) that I'm pretty new to this whole rooting, flashing, etc. business. I think I ventured out of my pay grade this time.
  4. Master Droid
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    #4
    Do you have CWM recovery?
  5. Developer Relations
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    #5
    Quote Originally Posted by parker34 View Post
    Do you have CWM recovery?
    ^^that. You should still be able to get to the bootloader so there's always ADB.

    Tapped from a Galaxy Nexus
  6. RS Admin
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    #6
    adb reboot recovery and just do a date wipe and you will be fine.
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    #7
    or terminal emulator

    su

    #reboot recovery
  8. Droid
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    Quote Originally Posted by CJM View Post
    ^^that. You should still be able to get to the bootloader so there's always ADB.
    I don't have CWM recovery. It was on my to-do list. Unfortunately I'm an idiot, so any chance you can link to an idiot-proof set of instructions for reflashing from the bootloader?
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    #9
    http://www.droidforums.net/forum/sho....php?p=1912347
    [RECOVERY] ClockworkMod Recovery *CDMA Edition* (Final Version)
    Tapped from a Galaxy Nexus

    Don't forget to remove the file in /system when you're up and running
  10. Droid
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    Quote Originally Posted by CJM View Post
    [RECOVERY] ClockworkMod Recovery *CDMA Edition* (Final Version)
    [RECOVERY] ClockworkMod Recovery *CDMA Edition* (Final Version)
    Tapped from a Galaxy Nexus

    Don't forget to remove the file in /system when you're up and running
    When I boot into recovery, it goes to the Android guy on his back with his chest cover opened up and a red triangle with an exclamation point. Then after a minute it goes to my home screen and I get the error message loop again.
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