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Thread: How to retrieve data if the LCD screen broke

  1. Droid Newbie
    EliteSniper177's Avatar
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    #1

    How to retrieve data if the LCD screen broke

    So yesterday for some unknown reason, my phone's screen started only showing a multi-colored static when the screen is on. There's still haptic feedback where the unlock button is, so I'm assuming just the screen was damaged. Anyway, my problem is that I have some data on there that I would like to get back, but I left the USB mode on charge only before the crash. If there's no way of doing that, I think i might be able to change it using the touch screen, I just cant see where any of the buttons are. Could someone post or direct me to a screenshot of the usb mode screen? Any help is appreciated, thanks.
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  3. Droid
    BlackMill's Avatar
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    #2
    Quote Originally Posted by EliteSniper177 View Post
    So yesterday for some unknown reason, my phone's screen started only showing a multi-colored static when the screen is on. There's still haptic feedback where the unlock button is, so I'm assuming just the screen was damaged. Anyway, my problem is that I have some data on there that I would like to get back, but I left the USB mode on charge only before the crash. If there's no way of doing that, I think i might be able to change it using the touch screen, I just cant see where any of the buttons are. Could someone post or direct me to a screenshot of the usb mode screen? Any help is appreciated, thanks.
    Depending on what you are trying to get at, you may just have to remove the sd card. I can walk you through everything you'd need to do if you aren't tech savvy. Let me know.
  4. Droid Ninja
    themib's Avatar
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    #3
    don't suppose you have a micro hdmi cable, and tv with hdmi input?
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  5. Droid
    AJRAS's Avatar
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    #4
    I have the EXACT same issue!! My dad had the x2 and this happened but he wants all his pictures back. Problem with that being is its all on the internal storage...

    Extra info: it is rooted & a full internal storage dump to the sdcard or to a computer through USB would be fine.
  6. Droid
    AJRAS's Avatar
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    #5
    Quote Originally Posted by themib View Post
    don't suppose you have a micro hdmi cable, and tv with hdmi input?
    Omg I just read this.... Good idea!
    BUT what if the hdmi connection setting is turned off?
  7. Droid Ninja
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    #6
    HDMI is auto detect, but you need to unlock screen, blind

    Sent from my XT862 using Tapatalk
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  8. Droid Ninja
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    #7
    If USB debugging is checked, you can use, adb.exe to pull files link to ad in my list
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  9. Droid Ninja
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    #8
    Can't remember exact commands, but can check tonite.
    Pictures are stored on internal sd card or external, you maybe able to turn on mass storage mode blind. Connect USB cable to PC and phone, wait for PC to install drivers, pull down top bar and tap screen about a 1/3 down, wait a few seconds to see if PC finds cards or if they are in my computer folder

    Sent from my XT862 using Tapatalk
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    Droid 2 (a955), Droid 2 Global (a956), R2D2 (a957), & Droid X (MB810)

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  10. Droid
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    #9
    Quote Originally Posted by themib View Post
    Can't remember exact commands, but can check tonite.
    Pictures are stored on internal sd card or external, you maybe able to turn on mass storage mode blind. Connect USB cable to PC and phone, wait for PC to install drivers, pull down top bar and tap screen about a 1/3 down, wait a few seconds to see if PC finds cards or if they are in my computer folder

    Sent from my XT862 using Tapatalk
    in all honesy if i could just download the whole thing that would be great!
    Last edited by AJRAS; 12-21-2013 at 11:32 PM.
  11. Droid Ninja
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    #10
    Download
    Motorola Drivers
    Dev-Host - moto-fastboot.rar
    7zip or other file compression utility

    Install
    Moto Drivers
    7zip

    unzip (uncompress) moto-fastboot.rar with 7zip

    Create a folder on c drive named adb so path is c:/adb
    Move
    uncompressed adb files to adb folder (AdbWinUsbApi.dll, AdbWinApi.dll, adb.exe, fastboot.exe)

    Open the CMD (start menu>All programs>accessories>command prompt), and enter the these commands.

    change command prompt to adb folder
    cd \adb

    pull all files with
    adb pull /

    Every file on the phone should be copied to the adb folder.
    This will not work if usb debugging is not checked on phone

    edit:

    Other Commands

    user data only
    adb pull /data

    Internal sd card only
    adb pull /mnt/sdcard
    or
    adb pull /sdcard

    pictures on internal sd card
    adb pull /mnt/sdcard/dcim
    or
    adb pull /sdcard/dcim
    Last edited by themib; 12-22-2013 at 09:55 AM.
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