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Thread: HELP!!!! Screen Non responsive! It's brand new!

  1. Droid Newbie
    Blaze45's Avatar
    Member #
    242815
    Join Date
    Dec 2011
    Posts
    1
    Phone
    Droid X2
    #1

    HELP!!!! Screen Non responsive! It's brand new!

    Sometimes, I cannot get the screen to respond to anything I do except for the hard buttons at the bottom. The phone isn't even activated yet and I have only installed a few apps. The phone is brand new and has never been rooted. It drives me crazy that the screen wont respond and I have to use the on/off button on the top of the phone to get it to do anything. Once I do that, it usually works.

    What are my options to make this stop happening?

    PS- I didn't get the phone from the store otherwise I would just go back... I got it off of craigslist.

    Thanks!
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  3. Senior Droid
    motcher41's Avatar
    Member #
    192707
    Join Date
    Apr 2011
    Location
    Brainerd, Minnesota
    Posts
    115
    Phone
    Droid X2
    #2
    SBF it and see if that fixes it or send it in for warranty if your sure it isnt rooted right now. I would sbf it to 2.3.4 and try that. Might fix it. If it doesn't sounds hardware related
  4. Droid X Rescue Squad
    juhde's Avatar
    Member #
    65193
    Join Date
    May 2010
    Location
    New Mexico
    Posts
    421
    Liked
    4 times
    Twitter
    juhde
    Phone
    Droid X2
    Premium Member
    #3
    Quote Originally Posted by motcher41 View Post
    SBF it and see if that fixes it or send it in for warranty if your sure it isnt rooted right now. I would sbf it to 2.3.4 and try that. Might fix it. If it doesn't sounds hardware related
    Yeah, I'd sbf it and factory reset.
    Sbf the easy way. http://www.droidxforums.com/forum/sh...ad.php?t=41697
    Sent from my Android device.
    iPhone - You're holding it wrong.

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