Ya from what I understand if you didn't already set up your lock screen via the phone then exchange takes over but I don't know how to fix it. I'll let you know if I stumble upon the answer.
Sent from my DROID2 using DroidForums App
Upon navigating to Settings->Location & Security Settings->Set up screen lock, I found that the first two options were disabled (grayed out). I then went to Location & Security settings->Device Administration and noticed that an administrator named "Email" had control over these options.
I forget how I did it, but I removed the "Email" administrator. Now I have "No available device administrators" and all options in "Set up screen lock" are enabled. I selected the first option "None" to disable screen unlock security and voila, no more password.
Hope this helps.
You don't have this option?
The only lock on my dx is the slide. Which I like.
Swyped while being lazy in the DXForumApp
DROiD X2, OTA 2.3.4 (v.602), Rooted - DeBloated
"God, Family, Country, Navy"
That's the screen for which the first two options were initially grayed out (disabled). Upon removing the administrator named "Email", they became enabled. I selected the first one to turn off the pin or password lock that was such a pain.
I did not require 'root' access.
There are a few reasons why you will get the PIN for unlocking your phone:
The fixes for two of the above are pretty easy to figure out (#1 - Talk to your Exchange Admin, and #2, upgrade to the latest OS release). The fix for #3 is a bit more difficult.
- Your Exchange Administrator created a policy that requires you to put in a PIN.
- Your phone does not have the latest OS update (2.2.1). Note: The 1st release of 2.2 Froyo software does not allow you to remove the PIN.
- You upgraded your phone from 2.1 to 2.2, then from 2.2 to 2.2.1 all while having an Exchange Account setup on your phone.
For my DX, I followed the instructions located here: https://motorola-global-portal.custh...ntegration.php
For me, this worked and my phone is PIN free now.
For one of my friends, that didn't work at first, the "NONE" option was still grayed out after removing his Exchange account. He had to go in and remove his exchange account from the phone, then remove the Device Administrator(s) from his Settings, then follow the instructions above, and it finally worked.