*Disclaimer - if you do not like long post, save the negative comments and do not read this. This is for the people having trouble with their Droid X acting very laggy, rebooting, and getting kicked from their contacts and text messages.*
I want to give you some information about my Droid X so that you know the story behind why I am posting. I have had the phone for no less than one week, downloaded the basic apps (facebook, twitter, etc.) and added my contacts, etc.
The second day I had the phone my battery died in less than five hours - I know people have posted how bad the batteries were but that is a joke. Called VW and the rep told me they would give me a new battery, no problem. She transfered me to Tech Support and the person basically told me, "yeah we know they suck but you are just going to have to carry aroud a charger - my x dies in under 8 hours, just make sure you don't run many widgets." I deleted all my widgets - phone last me 6 hours the next day. Something still isn't right.
That same day my phone rebooted twice and started acting laggy. Whenever I tried to text someone I would get kicked out of the texting part of my phone and it would reboot. Also, when I clicked on the "To:" to insert who I was texting it would take FOREVER for the name to come up - 2 mins sometimes. I could type the whole person's name and then it would kick me out as well. The battery issue I could handle, however the phone kicking me out, rebooting, and not being able to click one single contact I can not. I literally could not trust this phone if an emergency were to have happend.
Today, I got kicked out of the texting box and it rebooted - I called VW ASAP. Finally, I got someone that wanted to take the time to talk to me about my phone and how it was acting. I told the guy what was happening and he had me dial #228 (I think) and wanted me to reprogram it to another roaming tower to see if that would help. When I did that, he then wanted me to text someone - it rebooted. Didn't work. Ok he said, lets do a factory reset - we wiped everyting clean. **the next step is very important** The phone rebooted and went back to the activation screen just like when I got the phone. Do not touch the droid man is what he told me. Touch each corner from top to bottom (top left, right, then bottom right and left). It by passed the activation part. It brought me to the page where I would look at the factory settings. The MIN and MEID numbers were completely wrong!!! "I don't even know how you were able to get or recieve data or calls" is what he told me. We updated the numbers and BOOM! This thing freaking is screaming fast! The phone no longer takes forever to load or select contacts to choose from, either texting or calling. It no longer its the battery (already past 8 hours) nor has it even taught about rebooting.
The reason why I posted this is because I have read on here that some people's X's are slow, laggy, rebooting ,etc. and being called trolls (LOL). Long story, I hated that everyone's X was running great and mine wasn't so I called VW Tech. The phone was not programmed correctly to being with on VW part.
If you are experiencing anything like I listed in this story, please take the time to call and make sure your MIN and MEID numbers are what they are suppose to be!
I hope this helps and maybe this will be tagged to stay here at the top.