OTA "update failed" after root

[NXLTrauma25]

I got my X today and after the salesman told me it had the most recent OTA on it (im an idiot for not double checking) I took it home and rooted it...

Well I just got the latest OTA update that was released the other day and when I go to install it it reboots and starts to install but then reboots again and says update failed.

I have no idea what to do but can only assume its because I rooted before upgrading.

Can anyone confirm this?

I did a hard reset and of course root was still there and the OTA still failed so I am at a loss for what to do.

[bomber889]

unroot it and try

[NXLTrauma25]

unroot it and try

thats the problem..I cannot find anywhere how to unroot if it is even possible on the X

[NXLTrauma25]

I just tried applying the update via the recovery menu update.zip and the error that came up was "signature verification failed"

[freeskier44]

I just tried applying the update via the recovery menu update.zip and the error that came up was "signature verification failed"

what? you obviously aren't talking about the Droid X...

[ldefranco]

I am talking about the Droid X and unfortunately I have the same issue. Update will download, install starts, Phone resets to do install, Phone hangs after about 20% of update bar progress, then an X appears and the phone resets again and says software update failed. Would a factory data reset set the phone back to the original settings w/o Root? If that's the case, I suppose I could restore, then root, but what about when the OTA for 2.2 comes out, is everybody who rooted going to be SOL, or did I do something wrong (a definite possibility)?

[freeskier44]

I am talking about the Droid X and unfortunately I have the same issue. Update will download, install starts, Phone resets to do install, Phone hangs after about 20% of update bar progress, then an X appears and the phone resets again and says software update failed. Would a factory data reset set the phone back to the original settings w/o Root? If that's the case, I suppose I could restore, then root, but what about when the OTA for 2.2 comes out, is everybody who rooted going to be SOL, or did I do something wrong (a definite possibility)?

Oh alright. The other person wasn't... there's no recovery menu for the Droid X... yet!. Did you rename, or uninstall any .apk's? If so rename them back and the update should then go through.

[ldefranco]

freeskier44 you are my hero! How did you know that was exactly what I did?! Thanks for the save! So If I remove (rename) any verizon installed apps I would have to restore them every time I wanted to do an OTA update right? I guess I can wait until after 2.2 to remove any useless apps.

[NXLTrauma25]

Hold down the home button plus power until the M logo appears. When it does release power. When the exclamation point appears press search and home at the same time...Droid X recovery menu.

It has a recovery menu just not a custom rom friendly one.

I have yet to remove any of the bloatware and I am still getting this error.

A factory reset does not remove root.

[NXLTrauma25]

I forgot I did remove the CityID apk when I rooted.

I just put it back on so I'll post back if that fixed it.

thanks alot I never would have thought of that