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Thread: DroidX Inop After Upgrade

  1. Droid Newbie
    CoDroidAd's Avatar
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    #1

    DroidX Inop After Upgrade

    Just upgraded this morning using system upgrade on my Verizon DroidX and now the phone will turn on, load, then freeze - any ideas?
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  3. Junior Droid
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    #2
    Quote Originally Posted by CoDroidAd View Post
    Just upgraded this morning using system upgrade on my Verizon DroidX and now the phone will turn on, load, then freeze - any ideas?
    I have the same problem. Did a system upgrade. My phone loads correctly, but freezes when I try to access any apps or menus. VZW tells me the only option is to do a factory reset.

    My problem now is that my phone will not let me do a factory reset using power + home key. I get to the android! image but can't access the submenu. Any thoughts would be greatly appreciated!
  4. Droid Newbie
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    Quote Originally Posted by droiduserricky View Post
    Quote Originally Posted by CoDroidAd View Post
    Just upgraded this morning using system upgrade on my Verizon DroidX and now the phone will turn on, load, then freeze - any ideas?
    I have the same problem. Did a system upgrade. My phone loads correctly, but freezes when I try to access any apps or menus. VZW tells me the only option is to do a factory reset.

    My problem now is that my phone will not let me do a factory reset using power + home key. I get to the android! image but can't access the submenu. Any thoughts would be greatly appreciated!
    I have no idea and I am on phone with Verizon now.
  5. Senior Droid
    bobAbooey's Avatar
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    Press volume up and down at the same time. Use the power button to select.

    Sent from my DROIDX using DroidForums
  6. Droid Newbie
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    Quote Originally Posted by bobAbooey View Post
    Press volume up and down at the same time. Use the power button to select.

    Sent from my DROIDX using DroidForums
    Nada - Nothing happens

    Had to do factory reset
    Last edited by CoDroidAd; 06-02-2011 at 11:44 AM.
  7. Junior Droid
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    The same thing happened to my friends phone this morning when I was helping him upgrade. Factory reset solved the issue and Gingerbread is working flawless.

    Sent from my ADR6400L using DroidForums
  8. Junior Droid
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    Quote Originally Posted by bobAbooey View Post
    Press volume up and down at the same time. Use the power button to select.

    Sent from my DROIDX using DroidForums

    thanks for the Tip. Why did the VZW rep not know about this? He had me tapping the screen and pressing the search button.
  9. Junior Droid
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    make sure you talk to the "advanced data support" people. Those guys have more insight than the other people who just read off a script.
  10. Junior Droid
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    #9
    If you were not talking with someone at level 2 support or above this is what you get.

    I am curious to know if this solves your issue.

    Sent from my ADR6400L using DroidForums
  11. Junior Droid
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    the conclusion-- I wiped my phone clean to factory settings. Phone works flawlessly with new O/S. I am currently working in restoring all my backups.
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