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Thread: New droid...not too happy. Maybe you can help

  1. Junior Droid
    01klrjoe's Avatar
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    #1

    New droid...not too happy. Maybe you can help

    I just got my CPO droid x yesterday and the first issue is that the phone will shut itself off and on every 5 minutes or so. Secondly my battery lasted me like 30 minutes with the screen dimmed almost all the way down and other low power settings. Let me know if there is anyway to fix these issues otherwise i have to mail it back.
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  3. Master Droid
    gsdreams's Avatar
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    #2
    Quote Originally Posted by 01klrjoe View Post
    I just got my CPO droid x yesterday and the first issue is that the phone will shut itself off and on every 5 minutes or so. Secondly my battery lasted me like 30 minutes with the screen dimmed almost all the way down and other low power settings. Let me know if there is anyway to fix these issues otherwise i have to mail it back.
    Have you tried factory resetting the device? That is the first step I would take.

    Sent from my DROID2 GLOBAL using Tapatalk
  4. Junior Droid
    01klrjoe's Avatar
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    #3
    Quote Originally Posted by gsdreams View Post
    Quote Originally Posted by 01klrjoe View Post
    I just got my CPO droid x yesterday and the first issue is that the phone will shut itself off and on every 5 minutes or so. Secondly my battery lasted me like 30 minutes with the screen dimmed almost all the way down and other low power settings. Let me know if there is anyway to fix these issues otherwise i have to mail it back.
    Have you tried factory resetting the device? That is the first step I would take.

    Sent from my DROID2 GLOBAL using Tapatalk
    where abouts is it. i still have no clue what most of the buttons do.
  5. Master Droid
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    #4
    Quote Originally Posted by 01klrjoe View Post
    Quote Originally Posted by gsdreams View Post
    Quote Originally Posted by 01klrjoe View Post
    I just got my CPO droid x yesterday and the first issue is that the phone will shut itself off and on every 5 minutes or so. Secondly my battery lasted me like 30 minutes with the screen dimmed almost all the way down and other low power settings. Let me know if there is anyway to fix these issues otherwise i have to mail it back.
    Have you tried factory resetting the device? That is the first step I would take.

    Sent from my DROID2 GLOBAL using Tapatalk
    where abouts is it. i still have no clue what most of the buttons do.
    From your home screen hit the menu button (four squares) on the bottom of the phone. Tap where it says settings. Scroll down to "Privacy". You will find it there.

    Sent from my DROID2 GLOBAL using Tapatalk
  6. Senior Droid
    sacnotsack's Avatar
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    #5
    CPO DROID X? Is that a special dx?

    Sent from Marine Corps Air Station Yuma, Az
  7. Droid Sensei
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    #6
    I have never heard of a CPO X.
    Go to work, send your kids to school, follow fashion, act normal, walk on the pavement, watch t.v., save for your old age, obey the law, don't ask questions, and repeat after me.....I am free.
  8. Junior Droid
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    #7
    Quote Originally Posted by sacnotsack View Post
    CPO DROID X? Is that a special dx?

    Sent from Marine Corps Air Station Yuma, Az
    CPO = certified pre owned
  9. Droid Sensei
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    Nerdslogic
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    #8
    oh...duh....CPO= Certified Pre Owned.

    Now that I know that I would contact VZW and have them send you another CPO-POS since that is what they do. This is most likely the same exact issue the device was having when it was returned originally.
    Go to work, send your kids to school, follow fashion, act normal, walk on the pavement, watch t.v., save for your old age, obey the law, don't ask questions, and repeat after me.....I am free.
  10. Junior Droid
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    #9
    Quote Originally Posted by nerdslogic View Post
    oh...duh....CPO= Certified Pre Owned.

    Now that I know that I would contact VZW and have them send you another CPO-POS since that is what they do. This is most likely the same exact issue the device was having when it was returned originally.
    Unfortunately is probably incredibly true how right you are but for 50 dollars i figured i would roll the dice. I just figured it could have been something i could have fixed with a download or something like that.
  11. Droid Sensei
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    #10
    If you paid anything they should be offering you a replacement to that. Give em a call and find out. Just let us know....shoot I dont mind calling for you if you wish.....VZW does not like when I call them.
    Go to work, send your kids to school, follow fashion, act normal, walk on the pavement, watch t.v., save for your old age, obey the law, don't ask questions, and repeat after me.....I am free.
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