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Thread: can't text pictures

  1. Junior Droid
    bandini's Avatar
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    #1

    can't text pictures

    Hi all -

    So, I can't send any pictures via text (I can recieve, tho). I am not rooted, just installed the new update (which didn't help the problem at all)... When I try sending it just waits a few minutes, then gives me the "national coverage" error message (which the verizon rep told me is basically a generic error which means nothing) and the text fails.

    Non-picture texts send fine.

    I've tried the usual rebooting and battery pull, which doesn't help. Spent an hour on the phone with Verizon, and they tried resetting my account, etc. - no dice.

    Now I have a support ticket open with verizon, but while I'm waiting, thought I'd check in here. It seems unlikely that I'm the only one with this problem, but I haven't been able to find anyone else with it on this forum.

    Thanks very much in advance for any help/advice/wisdom.
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  3. Super Moderator
    Quicksilver7714's Avatar
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    #2
    Never had any problems sending MMS with Pictures. My X automatically resizes the picture so it can be sent.
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  4. Junior Droid
    bandini's Avatar
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    #3
    Mine does the auto resize too... just can't send them.
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    #4
    Did some browsing online and just as I thought it is most likely a problem with your account. Something might have been accidentally changed.
    I suggest that you go to Verizon and have them look over your account info to make sure that you can receive texts on your phone line.
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  6. Junior Droid
    bandini's Avatar
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    #5
    Thanks for the reply quicksilver. Unfortunately, I've already been through that with the verizon rep. She double-checked my account, reset my picture messaging capabilities and then finally reset my entire account. No go.
  7. Super Moderator
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    #6
    Do you have a task killer installed on your phone?
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  8. Junior Droid
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    #7
    No task killer.
  9. Super Moderator
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    #8
    You might have to do a hard reset.
    But first do you have wifi turned on?
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  10. What iDoesn't
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    #9
    Crap! You beat me to it! Haha!

    Quote Originally Posted by Quicksilver7714 View Post
    You might have to do a hard reset.
    But first do you have wifi turned on?


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  11. Junior Droid
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    #10
    having wifi on or off doesn't seem to affect it. i'm hoping to avoid the hard reset, but it's sounding like that's all that's left...
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