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Thread: Problem w/ cox e-mails?

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    #1

    Problem w/ cox e-mails?

    Just got my Droid X and I have my e-mail through Cox Communications business. Was told at the Verizon store that there is a problem in communications between Cox e-mail accounts and Droid. True. I only get some e-mails and cannot send.
    Anyone have this proble? More importantly, any have a solution?

    Thanks
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    #2
    I've been using COX for quite a while without problems; mine isn't a business account though.

    You may want to check with COX to make sure you're set-up correctly.

    Sent from my Droid using DroidForums App
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    Quote Originally Posted by jeffe65 View Post
    I've been using COX for quite a while without problems; mine isn't a business account though.

    Sent from my Droid using DroidForums App

    Yep - seems to be the business accounts only for some reason
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    I may be wrong but unless you are using Exchange you should not have any issues. The phone or VZW have no idea if the email is personal or business. If you use the same settings from your computer it should work.
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    Quote Originally Posted by mwhartman View Post
    I may be wrong but unless you are using Exchange you should not have any issues. The phone or VZW have no idea if the email is personal or business. If you use the same settings from your computer it should work.

    While it seems odd, I was told this by 2 different people at the verizon store. And I can receive e-mail, but not send. (at least not yet) Still fiddling.
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    Quote Originally Posted by djandj View Post
    Quote Originally Posted by mwhartman View Post
    I may be wrong but unless you are using Exchange you should not have any issues. The phone or VZW have no idea if the email is personal or business. If you use the same settings from your computer it should work.

    While it seems odd, I was told this by 2 different people at the verizon store. And I can receive e-mail, but not send. (at least not yet) Still fiddling.
    Check the computer settings for outgoing email
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    Quote Originally Posted by mwhartman View Post
    Quote Originally Posted by djandj View Post
    Quote Originally Posted by mwhartman View Post
    I may be wrong but unless you are using Exchange you should not have any issues. The phone or VZW have no idea if the email is personal or business. If you use the same settings from your computer it should work.

    While it seems odd, I was told this by 2 different people at the verizon store. And I can receive e-mail, but not send. (at least not yet) Still fiddling.
    Check the computer settings for outgoing email
    I've tried all the settings w/ my decktop right in front of me. I have connectivity w/ the account, but the outgoing e-mail just stops and won't go through. I tried the ports listed on the desktop. The incomming on the droid is 995 - tried that with the outgoing w/ no luck

    Other specific ideas?
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    Since you verified the settings the only other suggestion I can make is to call Cox and ask them if you need to do something different to access email via a mobil device. Sorry.
    Forgive your enemies it messes with their minds!
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    #9
    The outgoing settings should be different for a mobile device. There should be something telling you about logging in to the outgoing server and maybe using a secure login because you are mobile.

    If you are on a desktop connected directly to cox's network you don't need the security as you are already connect through their service. But your phone is using vzws network to get to the server.

    Sent from my rooted A855.

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    Quote Originally Posted by guidot View Post
    The outgoing settings should be different for a mobile device. There should be something telling you about logging in to the outgoing server and maybe using a secure login because you are mobile.

    If you are on a desktop connected directly to cox's network you don't need the security as you are already connect through their service. But your phone is using vzws network to get to the server.

    Sent from my rooted A855.
    Ok sounds promising, however, I called Cox, and they said they can't guarantee their e-mail working w/ any particular phone, and Verizon said they know of a problem w/ cox e-mails and they can't help either. Does ANYONE out there use Cox business for their e-mails?
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