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Thread: Rubix issue possibly

  1. Droid Ninja
    johnomaz's Avatar
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    #1

    Rubix issue possibly

    Both gmail and my exchange accounts show I have unread messages, but I don't.

    Sent from my DROIDX using Tapatalk
    -------------------------------
    HTC One M8
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  3. Droid Ninja
    sephtin's Avatar
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    #2
    If you have an exchange account sync'ing, I believe that's a blur function, and it's my understanding that that app was removed (drod can probably answer that for sure)...

    The only setting I know of that would have any affect on this issue.. is gmail sync' checked:
    menu button> Settings> Accounts> your Gmail acct> Sync Gmail (make sure it's checked).

    To help troubleshoot... a few questions:
    -- During the installation of the ROM, you did format the cache, and data, correct?
    -- Have you restored data from backup (backup pro, or titanium)? If so, you probably restored this problem along with it.
    --Since installing the ROM, what else have you installed/changed/configured (IE: themes, etc.)

    Hope this helps, GL!
  4. Senior Droid
    droid_freak's Avatar
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    explamphibian
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    #3
    Quote Originally Posted by johnomaz View Post
    Both gmail and my exchange accounts show I have unread messages, but I don't.

    Sent from my DROIDX using Tapatalk
    Don't have that issue with mine. Have you tired clearing data from your mail apps and re-syncing?
  5. Senior Droid
    millbean's Avatar
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    #4
    check in the all mail label
  6. Droid Ninja
    johnomaz's Avatar
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    #5
    Ya, I did clear the data. I think I found out why the Exchange mail was showing more unread then there was. My phone would see the new message, but I would read it on the computer. After I read one on the phone, the number reset. As for the gmail issue, it hasn't happened again. Its pretty much a non issue since its only a number, but was just bringing it up.

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