
Originally Posted by
jkm2282
Yeah, that seems to be a smart thing to do. After that back up file is made, how do i load it on the phone? Sorry if I'm asking daft questions, I've never done all this before.
Just save the export file on your PC for safe keeping.
You don't need to try to load it on the phone. The phone will take care of that issue after the reset when you re-activate your Google account. it will do it automagically by syncing with the gmail _website_.
It is just a backup of your Contacts from Gmail website for peace of mind in the EXTREMELY unlikely event your contacts get hosed in the process. If that should happen, you would use that "export" file, on the gmail website, to "import" your contacts back into the Contact list on the website.
Don't worry about this happening, because it is extremely unlikely. Once again, better safe than sorry.