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Thread: Should I keep it

  1. Junior Droid
    EricTheRed's Avatar
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    #1

    Question Should I keep it

    This is my first post, so hello.

    I just got my Droid X, my first smartphone, the day before yesterday, and I admit, I'm questioning the purchase.

    My contract with Verizon began with a USB aircard, because its the only way to get nondial-up internet where I live. The card always had its quirks, the coverage could be spotty and it was often recognized as a new device on my PCs (they think I have 12+ cards); I also had to string it up on two USB cord extenders for it to show any bars. So when a friend told me his original Droid with 3G had better range, I looked into it.

    After 4+ visits to 2 different Verizon stores and a BestBuy, I was convinced that a Droid X would be a good buy; it could create a WiFi hotspot so my laptop could have internet, replace my iPod for music, and be a cell phone that would have range at my home for only $10 more that what I was paying for just internet ($65 a month).
    Every associate assured me it would be a cake walk to upgrade to it.

    So I order the phone on the 23rd. The lady told me it would be mailed to my home in 2-3 weeks. After days of nothing in the mail, I went to ask the store if there was a way to track my order on the 6th. Turns out the store had it since the 28th. They tried to call my Verizon number to notify me; my aircard. It was apparently too hard for them to check my contract for my home number so I could pick up my $300 phone.
    After the man activated it, he just handed me the phone; no explanation of how to do anything was given. So I decided to ask him how to use the main feature I wanted, the WiFi hotspot.
    "Oh, activating that feature adds an additional $20 to your bill monthly."
    In all of my prior visits, this was never mentioned. It was my primary topic every time I entered the store 'I want a phone that I can use like my aircard.'
    The only place I found a hint of this charge was in the phone's Owner's Manual that you get after buying the phone.

    The phones still neat, but far more confusing than I thought it would be. I still have no real clue how to put non Mp3 songs on it, give contacts different ringtones, set up a voicemail message, take a picture, or alot of things.

    So considering the fact that my bill will now be $95 a month instead of $75 (I'm currently getting one day a week at work), should I take it back and cancel the upgrade?
    I don't want to be angry at the phone over the stores bad service, but I know if they had told me of that extra charge, I would have never bought the phone.
    Any advice?

    Thanks
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  3. Master Droid
    droidman101's Avatar
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    #2
    welcome to the forums!

    well, for the music i use doubletwist, it transfers songs to a way android can read it so you can have your itunes songs on your droid

    as for the wireless tether...well its your decision, depends on whether you want to pay $20/mo for internet.

    for contacts different ringtones go into your app drawer and click on contacts then longclick on a contact and there should be something in there for it

    for voicemail, call yourself on your phone and (if your on your phone hit your password to your voicemail, if your on another you have to hit either # or *(not sure which) then enter your password) and youre able to change it.
    for pictures, theres a dedicated camera button on your right side of the phone on the edge near the bottom, longpress it(hard) and itll get you to camera. press it again(hard) and itll take a picture.

    ps: also, a lot of stuff can be accessed by hitting menu or by longpressing, this is where all the options are!

    pps: i like your name there eric

    ppps: also, you have 30 days after receiving the phone to return it no charge and no questions asked just fyi
    Last edited by droidman101; 10-08-2010 at 07:26 PM.
  4. Master Droid
    Droid_3.0's Avatar
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    #3
    Just get the original droid root it then you get tethering for free i use my droid when im out and i dont have a wifi near by
    What under the hood
    Phone:Moto Droid
    Rom: anything Froyo
    Theme: DARK EDGE
    kernel: idk but its fast
  5. Junior Droid
    EricTheRed's Avatar
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    #4
    Okay, I was just clicking the camera button, not holding it. Thank you.


    Am I the only one that was taken aback by this surprise charge on the WiFi though?
    I'm considering filing a complaint with the BBB. Their booklet had nothing mentioning the WiFi mobil hotspot, muchless the extra charge, and none of the Droid Ads show it. I'm already paying $40 for unlimited data/internet on the phone, why make you pay extra for a built in feature?
    It just feels dirty.
    All of my previous phones have been prepaids (Virgin and Tracfone), so maybe these surprises are normal with contract phones, but it makes me feel bitter towards the device.
  6. Junior Droid
    EricTheRed's Avatar
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    #5
    Quote Originally Posted by Droid_3.0 View Post
    Just get the original droid root it then you get tethering for free i use my droid when im out and i dont have a wifi near by
    I'm afraid I have no clue how to do that.
    I assume there are guides, but what is "rooting"?
  7. Master Droid
    droidman101's Avatar
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    #6
    Quote Originally Posted by EricTheRed View Post
    Okay, I was just clicking the camera button, not holding it. Thank you.


    Am I the only one that was taken aback by this surprise charge on the WiFi though?
    I'm considering filing a complaint with the BBB. Their booklet had nothing mentioning the WiFi mobil hotspot, muchless the extra charge, and none of the Droid Ads show it. I'm already paying $40 for unlimited data/internet on the phone, why make you pay extra for a built in feature?
    It just feels dirty.
    All of my previous phones have been prepaids (Virgin and Tracfone), so maybe these surprises are normal with contract phones, but it makes me feel bitter towards the device.
    well, it really depends... most of the apps in iphone commercials are paid, just like how vzw sometimes put paid features in their ads, its sorta a common practice. Im not sure if the BBB could help, but who knows
  8. Master Droid
    TwerpPoet's Avatar
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    #7
    Be sure to check how strong your 3G signal is at home before you decide. There is no quarantine that the Droid will have a better connection than your aircard. If it doesn't everything else is moot, yes?

    Don't forget you have a 30 day return window, so you can check it out before making a final decision.
  9. Master Droid
    everstar80's Avatar
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    #8
    Okay, a goos idea since this seems to be your first smartphone to go onto the verizon website and read create a my verizon account. There you will get useful information about your device and of course check out the droid x will section in this forum so that you will give you a plethora of knowledge on how your deivce works, to learn what rooting is and if you feel you want to do this. Ask questions on the forum to get more familiar with your device.

    P.s. i would suggest before you think of rooting read as many threads as you can before doing so. In the meantime get as familiar with your device as you can.
  10. Droid Sensei
    takeshi's Avatar
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    #9
    Quote Originally Posted by EricTheRed View Post
    Am I the only one that was taken aback by this surprise charge on the WiFi though?
    I'm considering filing a complaint with the BBB. Their booklet had nothing mentioning the WiFi mobil hotspot, muchless the extra charge, and none of the Droid Ads show it. I'm already paying $40 for unlimited data/internet on the phone, why make you pay extra for a built in feature?
    It's detailed on their site
    http://www.verizonwireless.com/b2c/m...oducts_connect

    and most people here could have told you about the added cost of tethering. It's rare that any carrier offers free tethering. Legally you might have a leg to stand on given how the store reps failed to inform you but if $20 extra per month is too much are you really going to be willing to pay the legal and court costs to take them to court on this?

    Always corroborate what the reps tell you with what people from forum sites like this tell you.
    Last edited by takeshi; 10-09-2010 at 09:29 PM.
  11. Master Droid
    TwerpPoet's Avatar
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    #10
    And in case you missed it the $20 option has a 2GB limit. It isn't part of your unlimited data plan.
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