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Thread: Return replacement policy?

  1. Droid
    SlvrEvoIX's Avatar
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    #1

    Return replacement policy?

    typical story, I got an upgrade I used it for a droid x. Droid x happens to be total poop with a beautiful screen. wifi Woes , glitchy os the whole bit. My og droid NEVER gave me problems like this and it has be oc'd since oh yeah February.

    Anywho I am well under my "30 days" return. I thought I was supposed to be getting a Brand spanking new droid , Instead I got a refurb!!!

    Isn't only after 30 days am I supposed to be getting refurbs?

    Thanks in advance
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  3. Bang Bang
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    #2
    Quote Originally Posted by SlvrEvoIX View Post
    typical story, I got an upgrade I used it for a droid x. Droid x happens to be total poop with a beautiful screen. wifi Woes , glitchy os the whole bit. My og droid NEVER gave me problems like this and it has be oc'd since oh yeah February.

    Anywho I am well under my "30 days" return. I thought I was supposed to be getting a Brand spanking new droid , Instead I got a refurb!!!

    Isn't only after 30 days am I supposed to be getting refurbs?

    Thanks in advance
    Wait, so the first DX they sent you was a refurb? Or you got a brand new X then they sent you a refurb as a replacement?

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  4. Master Droid
    spider210's Avatar
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    #3
    Within the first 30days you should be getting a brand new one. That's the policy after that you get refurbs

    Sent from my DROIDX using Tapatalk
  5. Senior Droid
    B.Wallace85's Avatar
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    #4
    Quote Originally Posted by spider210 View Post
    Within the first 30days you should be getting a brand new one. That's the policy after that you get refurbs

    Sent from my DROIDX using Tapatalk
    ^What he said.
  6. Bang Bang
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    #5
    Quote Originally Posted by spider210 View Post
    Within the first 30days you should be getting a brand new one. That's the policy after that you get refurbs

    Sent from my DROIDX using Tapatalk

    You get 1 new replacement within 30 days, after that is all CLNR. If you never got a Brand new device, I don't think the 30 days applies to you.... Need more info.

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  7. Droid
    SlvrEvoIX's Avatar
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    #6
    Sorry it took so long to reply I was mountain biking.. But yes I got a NEW one and it was crap so I asked for another one and I got a refurb.

    I just want to have the right info Before I go into verizon asking for a brand new one...

    Thanks guys you are awesome!!!

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