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Thread: droid x replacement problems.

  1. Junior Droid
    slice's Avatar
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    #1

    droid x replacement problems.

    Here's my story of how verizon screws me over:

    I got my droid x on sept 2. I love the phone but later on it started rebooting randomly and it had some dead pixels. I went to verizon to order a replacement and they gave me he'll.
    since i didn't have my old phone on me so i had 2 options: 1) keep the droid x and get charged for the new droidx and get the money back in rebate cards. 2) keep the droid x and get a refurbished phone(what the eff)

    Even if i chose any of the options above i would still have to wait 3 weeks for the replacement.

    Final decision: switching from verizon to at&t. So iphone 4 or evo?
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  3. RS/Moderator
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  4. Developer Relations
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    #3
    The Evo is a Sprint Device, not AT&T

  5. RS/Moderator
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    #4
    Quote Originally Posted by tparker76 View Post
    The Evo is a Sprint Device, not AT&T
    lol i didnt even read the thread i just saw evo or iphone. didnt even click to me
  6. Developer Relations
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    #5
    I would take the Evo any day over the iP4 but I am almost positive there is a wait for the Evo too

  7. Master Droid
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    #6
    Quote Originally Posted by slice View Post
    Here's my story of how verizon screws me over:

    I got my droid x on sept 2. I love the phone but later on it started rebooting randomly and it had some dead pixels. I went to verizon to order a replacement and they gave me he'll.
    since i didn't have my old phone on me so i had 2 options: 1) keep the droid x and get charged for the new droidx and get the money back in rebate cards. 2) keep the droid x and get a refurbished phone(what the eff)

    Even if i chose any of the options above i would still have to wait 3 weeks for the replacement.

    Final decision: switching from verizon to at&t. So iphone 4 or evo?
    Sounds to me like you are making a fast decision that you may later regret. If your phone is less than 30 days old, you are allowed to return it no questions asked. Additionally, from several other's posts, I think they are required to replace the unit with a new unit if it is less than 30 days.

    Are you working with a Verizon store or a reseller?
  8. Junior Droid
    slice's Avatar
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    #7
    Quote Originally Posted by tparker76 View Post
    The Evo is a Sprint Device, not AT&T
    sorry i forgot to write AT&T or Sprint
  9. Droid
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    #8
    Quote Originally Posted by slice View Post
    Here's my story of how verizon screws me over:

    I got my droid x on sept 2. I love the phone but later on it started rebooting randomly and it had some dead pixels. I went to verizon to order a replacement and they gave me he'll.
    since i didn't have my old phone on me so i had 2 options: 1) keep the droid x and get charged for the new droidx and get the money back in rebate cards. 2) keep the droid x and get a refurbished phone(what the eff)
    Am I reading this right? You go to a store with a tech issue on a product, don't bring the product in for inspection and ***** about the hassle. You planning on selling your old phone and screwing the new owner and Verizon??
  10. Junior Droid
    slice's Avatar
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    #9
    Quote Originally Posted by Sectime View Post
    Quote Originally Posted by slice View Post
    Here's my story of how verizon screws me over:

    I got my droid x on sept 2. I love the phone but later on it started rebooting randomly and it had some dead pixels. I went to verizon to order a replacement and they gave me he'll.
    since i didn't have my old phone on me so i had 2 options: 1) keep the droid x and get charged for the new droidx and get the money back in rebate cards. 2) keep the droid x and get a refurbished phone(what the eff)
    Am I reading this right? You go to a store with a tech issue on a product, don't bring the product in for inspection and ***** about the hassle. You planning on selling your old phone and screwing the new owner and Verizon??
    woah calm down there.. u are most definitely reading it WRONG... im not an idiot, of course i brought the droid x with me. im saying my they wanted to make my old phone(which is my glyde) a loner phone until the droid x replacement. also i dont plan on selling my old phone(which again is my glyde) because it is messed up. also im am the owner of the phone so how would i be able to screw myself. also verizon is screwing me over, im not screwing them...

    I hope this makes everything clear for you
  11. Junior Droid
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    #10
    Quote Originally Posted by Technoman View Post
    Quote Originally Posted by slice View Post
    Here's my story of how verizon screws me over:

    I got my droid x on sept 2. I love the phone but later on it started rebooting randomly and it had some dead pixels. I went to verizon to order a replacement and they gave me he'll.
    since i didn't have my old phone on me so i had 2 options: 1) keep the droid x and get charged for the new droidx and get the money back in rebate cards. 2) keep the droid x and get a refurbished phone(what the eff)

    Even if i chose any of the options above i would still have to wait 3 weeks for the replacement.

    Final decision: switching from verizon to at&t. So iphone 4 or evo?
    Sounds to me like you are making a fast decision that you may later regret. If your phone is less than 30 days old, you are allowed to return it no questions asked. Additionally, from several other's posts, I think they are required to replace the unit with a new unit if it is less than 30 days.

    Are you working with a Verizon store or a reseller?
    yea i was working verizon store.
    also it is less than 30 days. what im saying is that the normal process for a new phone is that they send you the replacement, then you have to send the defective phone back within a certain amount of time or they charge for the phone. what im angry about is that they want to charge me before i get the replacement and when i get it they will send it back as a rebate in which i have to waita couple of weeks for..
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