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Thread: Comcast Email Problem

  1. Junior Droid
    WJR916503's Avatar
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    #1

    Comcast Email Problem

    I'm having problems trying to get my outgoing mailbox working for Comcast. Would anyone possibly be able to provide me with the details as to how to get it to work, I.E Correct Port.

    Thanks.
  2. Master Droid
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    #2
    Quote Originally Posted by WJR916503 View Post
    I'm having problems trying to get my outgoing mailbox working for Comcast. Would anyone possibly be able to provide me with the details as to how to get it to work, I.E Correct Port.

    Thanks.
    Which settings are you using?

    Incoming mail server?
    Outgoing mail server?
    Incoming (POP3) port?
    Outgoing (SMTP) port?

    Tell us what you've tried so we can help you better.
  3. Junior Droid
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    These are my current settings:
    Incoming Server: mail.comcast.net
    Port: 995
    username: ****@comcast.net
    Password: ****
    Using Secure Connection and Verify Certificate

    Outgoing:
    SMTP Server: mail.comcast.net
    Port: 25
    Username:****@comcast.net
    Password: *****
    Not using secure connection or verify certificate.
  4. Master Droid
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    Quote Originally Posted by WJR916503 View Post
    These are my current settings:
    Incoming Server: mail.comcast.net
    Port: 995
    username: ****@comcast.net
    Password: ****
    Using Secure Connection and Verify Certificate

    Outgoing:
    SMTP Server: mail.comcast.net
    Port: 25
    Username:****@comcast.net
    Password: *****
    Not using secure connection or verify certificate.
    You should be using:
    Incoming: pop.comcast.net on port 110
    Outgoing: smtp.comcast.net on port 25

    Neither uses encryption or secure connection.

    Your username is fine, because it is indeed your email address.

    Give that a go and let me know what happens. If you are using K-9 mail, make sure after you enter your mail username and password that you press the "Manual Settings" button so you can choose POP instead of IMAP.
  5. Junior Droid
    Ivory Bill's Avatar
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    #5

    SMTP outside of Comcast's network

    Make sure that you are set to authenticate on outgoing mail. If port 25 does not work with authentication, try port 587 in authenticated, secure, and non-authenticated modes.
  6. Master Droid
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    Quote Originally Posted by Ivory Bill View Post
    Make sure that you are set to authenticate on outgoing mail. If port 25 does not work with authentication, try port 587 in authenticated, secure, and non-authenticated modes.
    For home users, comcast does not require secure. They also use the standard ports (110 and 25) for the POP and SMTP.
  7. Droid
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    #7
    I'm sure it works now, right? I was having problems with my Comcast email last night as well and after some research, I found out that thousands were in the same boat last night, I think it took Comcast a couple of hours to fix. So again, it wasn't your device / settings.
    The next sentence is true. The previous sentence is false.
  8. Junior Droid
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    [quote=Section Twelve;822836]
    Quote Originally Posted by Ivory Bill View Post
    For home users, comcast does not require secure. They also use the standard ports (110 and 25) for the POP and SMTP.

    Since this is a phone forum, I foolishly assumed that OP was accessing the mail server from his phone, i.e. from outside the Comcast network. If that were the case, the mail servers would ignore any email sent during that unauthenticated session.
  9. Master Droid
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    Quote Originally Posted by Ivory Bill View Post
    Since this is a phone forum, I foolishly assumed that OP was accessing the mail server from his phone, i.e. from outside the Comcast network. If that were the case, the mail servers would ignore any email sent during that unauthenticated session.
    That is the assumption I've been going on since my first reply.

    Are you saying he isn't having trouble with his phone?
  10. Junior Droid
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    Quote Originally Posted by Section Twelve View Post
    Quote Originally Posted by Ivory Bill View Post
    Since this is a phone forum, I foolishly assumed that OP was accessing the mail server from his phone, i.e. from outside the Comcast network. If that were the case, the mail servers would ignore any email sent during that unauthenticated session.
    That is the assumption I've been going on since my first reply.

    Are you saying he isn't having trouble with his phone?
    I am not saying anything. I am suggesting that if client access to port 25 from outside the Comcast net is allowed, it is undoubtedly subject to some sort of authentication. Comcast provides the alternative port for their customers who need to send email while off their net.

    My suggestions to OP are right in line with the foregoing -- Try 25 authenticated, and if that fails, try the alternative port in all modes.
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