Had a warranty issue and big red said my replacement will be here on Monday. Do I get to look forward to a certified new or a new in box?
Called to get a replacement on mine today... totally crapped out for some reason
Said I would have mine on Friday (Southern California) called around 1pm
My rep didn't say but if it's that quick I would assume refurbished.
I'm not worried the refurbished phones I got for my Droid were way better built than my original one lol. Hope I get surprised with a new one though... that would be a nice start to my weekend
Nexus S 4G MIUI 1.7.1,
Kernel: *Matr1x* with BLN and voodoo v3.5 - smartass gov and 1.4 Ghz oc
yeah went into the store at about 6 pm and was told it will be here monday (typical 2-day fedex replacement). I thought it was pretty early to have refurbs too tparker76 but who knows. Can I get a confirmation from anyone that has received a refurb DX?
I received my original X on 8/30 after just two days I was getting tired of it randomly rebooting. Called Verizon & they wanted me to ship my X back for they can send me a replacement & I would have to wait till the 9/17 for it to ship. After speaking with a supervisor they called my local VZW store & told them to assist me asap. When to my local store & the manager said they do have a stock for warranty exchanges & it will come in a different box. I told I just waited 3 weeks to receive my X & I wasn't going to take anything less than another new especially after I paid full price & its not my fault the phone is messed up. After an hour of trying to figure things out he order me a new phone shipped to the store this way I didn't have to pay anything keep my messed up phone & it came in today! Just picked it up & switched boxes.
my ringer stopped working. went to Verizon on Sat 09/04
replacement was here 09/07 . That did surprise me as this
was the holiday w/e. Item came from Texas.
I got the phone only, had to use my original battery & SD card.
Hope this helps
Life is NOT a Dress Rehersal
Live Life with NO regrets
They have been selling certified refurbs on the verizon website, so they obviously have a stock of these. My guess is that anyone who brings back the phone and doesnt want it, or trades for a different model are the bulk of these certified stock. With demand still pushing ship dates out a few weeks it doesnt suprise me at all that they would push to get phones fixed up and back into the supply since every broken phone that is replaced with a new one is one less they can sell right away at full price (certified are $50 cheaper).