Dropped and shattered the glass

[mdfrancis99]

I dropped my Droid X after just one day and the glass has shattered. It still works, but is completely cracked all over. How do I replace the glass and where do I get it from?

[wmscottmc]

I dropped my Droid X after just one day and the glass has shattered. It still works, but is completely cracked all over. How do I replace the glass and where do I get it from?

I believe that insurance will cover this. (after you pay the deductable)

[ZBack]

Im hoping you did sign up for the insurance when you purchased the phone. They will replace it with a refurb for whatever the deductible is.

[kdkinc]

so much for the GORILLA


edit: how far was the drop and onto what kind of surface please a bit more detail would be painful for you but of interest to the thread maybe...

[Backnblack]

Please say you have Insurance.....And we all know Gorilla glass does shatter...

Hate to say this...but....

[tmar23]

so much for the GORILLA


edit: how far was the drop and onto what kind of surface please a bit more detail would be painful for you but of interest to the thread maybe...

I dropped mine from about 4 feet onto a hard wood floor. Thankfully, no damage, not even a scratch whew.

[zodder]

Please say you have Insurance.....And we all know Gorilla glass does shatter...

Hate to say this...but....

LOL! The only reason I opened this thread was to see the pics!

[seandudley]

I started out without insurance on my phone, but after thinking about the replacement cost of almost $600 and having a friend accidentally drop his phone (not a droid x) into a cup of iced tea and ruin it the other day, I decided to call and get the insurance.. hopefully I never need it, but it makes for good peace of mind.

[wmscottmc]

Are you guys paying for insurance, or insurance + extended warrantee? I was told that I had to purchase the more expensive insurance+ext warantee for the DX, even though the phone is under warrantee for a year. $6.99/month I think.

[seandudley]

I'm just doing the insurance, not the extended warranty. The CSR said that after a year of the manufacturers warranty that if something goes wrong with the phone that I would have to pay a deductable of $149 or something like that to get it replaced. If they cover loss or damage, but they don't cover the phone if something goes wrong with it without charging you $149, how does that work? Couldn't you conveniently lose your phone if it develops a problem after the year is up and get a replacement for free?