My Droid X Horror Story (don't pull the "pull" tab)

[danzilla911]

I ordered my Droid X at a local Verizon store on 7/23, and was super excited when it arrived on 7/27 (i hate waiting for packages). As i am taking it out of the box and removing all the wrapping, I see the pull tab, and I was a little confused because there was no reference of this tab in the "Getting Started" guide. i removed the "pull" tab from the battery compartment. As i'm sure you have heard by now, this is not a very smart thing to do. I would find this out later, the hard way.

So i continue assembling the phone, put the battery in place, plug in the power cord, and power up the phone. The first thing i see is a battery symbol that has a "?" through it. When i turn the phone on, i get an error that says "Invalid Motorola Battery". Hmmm, thats weird. So i go through the activation of the phone, and get it working. I notice that the battery symbol still has the "?" through it. I remove the power cord, and the phone goes dead. I put the charger back in, and the all i get is the "?" battery symbol.

So i take the phone to the Verizon Store where i bought it, and they told me i wasnt supposed to pull out the "pull" tab. They fiddle with the phone for a while, trying different batteries, chargers, reapplying the "pull" tab, and have no success.

So, they end up having to order me a replacement phone, which they said would be delivered today, and yet never was. I have yet to receive an email confirmation of shipping.

Moral of the Story: Don't pull the pull tab.

Sorry for the rant, but i figured i would be the guinea pig for everyone else. From the research i've done, seems like i'm not the one who's pulled the tab out, but i haven't heard of anyone else who's phone would not charge bc of it. Any one else had this problem?

Thanks,
- Dan

[bje1982]

I ordered my Droid X at a local Verizon store on 7/23, and was super excited when it arrived on 7/27 (i hate waiting for packages). As i am taking it out of the box and removing all the wrapping, I see the pull tab, and I was a little confused because there was no reference of this tab in the "Getting Started" guide. i removed the "pull" tab from the battery compartment. As i'm sure you have heard by now, this is not a very smart thing to do. I would find this out later, the hard way.

So i continue assembling the phone, put the battery in place, plug in the power cord, and power up the phone. The first thing i see is a battery symbol that has a "?" through it. When i turn the phone on, i get an error that says "Invalid Motorola Battery". Hmmm, thats weird. So i go through the activation of the phone, and get it working. I notice that the battery symbol still has the "?" through it. I remove the power cord, and the phone goes dead. I put the charger back in, and the all i get is the "?" battery symbol.

So i take the phone to the Verizon Store where i bought it, and they told me i wasnt supposed to pull out the "pull" tab. They fiddle with the phone for a while, trying different batteries, chargers, reapplying the "pull" tab, and have no success.

So, they end up having to order me a replacement phone, which they said would be delivered today, and yet never was. I have yet to receive an email confirmation of shipping.

Moral of the Story: Don't pull the pull tab.

Sorry for the rant, but i figured i would be the guinea pig for everyone else. From the research i've done, seems like i'm not the one who's pulled the tab out, but i haven't heard of anyone else who's phone would not charge bc of it. Any one else had this problem?

Thanks,
- Dan

That tab is for when your batteries in the phone so you can pull out the battery ha sorry to hear about your luck I hope those replacements arnt backordered..

[Jon Vito]

yea i knew about this from reading on the forums...

got my phone today at work (im a manager at a sports bar)... im taking my phone out of the packaging with about 5 ppl gathered around and while im unwrapping the battery one of the cooks takes the phone and says "whats this?" and starts to pull the pull tab!

i flipped and about kicked him in his nuts...thankfully he didnt pull too hard

[danzilla911]

yeah i've seen alot of forums about pulling the tab since I broke mine. I haven't heard of another phone not accepting the battery like mine, tho. Has anyone had this experience?

[shishibeach]

I worked pretty hard to pull that tab out...put the battery in and went on my merry way. A couple of days later I read your sad story here....and panicked. Luckily I had saved that sticky little pull tab thing, so I found it and put it back into the phone, put the battery in, and all seems to be fine....no wonder I had such a hard time getting that battery out the first time I tried!

[jmims]

Woooowww... I just ordered one yesterday, but it's not due to get here until next Friday. Glad I came across this post, as I surely would have pulled it. Thanks!

[danzilla911]

yeah. they guy at the store said he'd seen 5 other phones with the tab pulled out. Gotta love a bad design.

[chad_petree]

any pictures? i still dont get it ( im not from the us xD )

[danzilla911]

i dont have any pictures, since they took the phone away. But you can see a picture of it here. BTW they have recently announced that removing the tag won't void the warranty

Don't void your Droid X warranty: The 'Pull' tag is for the battery | Android Central

[Spinninghorse]

Yup, I did the same thing. Also saved it and put it back in. Every thing works fine.