null linked profile?

[abean]

When looking at a contact and clicking linked profiles, why does basically everyone of my contacts have an entry "null"?

Thanks

[cae312006]

sounds like your google account didnt connect properly or login correctly. Delete it and reset it back up

[heycow]

Have the same issue...Subscribing...

[Backnblack]

sounds like your google account didnt connect properly or login correctly. Delete it and reset it back up

What leads you to this?

[abean]

sounds like your google account didnt connect properly or login correctly. Delete it and reset it back up

Delete what, all my phone contacts? All the data is there, but pretty much every contact has a null linked profile and some have more than one ...

[heycow]

What I did was to unlink the contacts and delete the Null one. I only did it with a couple, but it does work. I'm not about to do it on 500+ contacts though. As with all things, I blame Touchdown...

[abean]

What I did was to unlink the contacts and delete the Null one. I only did it with a couple, but it does work. I'm not about to do it on 500+ contacts though. As with all things, I blame Touchdown...

Being that I manually sync my contacts from Exchange to Google and the issues I've experienced with allowing sync between Exchange/Google and Facebook, I've taken Touchdown out of the equation. I only sync Google and Facebook now.

There are apps to wipe out all contacts, including null ... I think I will try this and resync to see where it takes me. I have a feeling that It may be due to the fact that I've wiped my google contacts manually and reloaded from Exchange. Perhaps there is some sort of unique ID associated with a Google contact that when deleting and resync'ing, it orphans that entry.

[abean]

I think I may have been right. I just downloaded and ran "contact cleaner" and all my contacts are listed with a unique entry number (like an auto incremented/seeded #). They all start in the 500's ... but none are null.

I then proceeded to delete all ... *** BE CAREFUL, THIS WILL REMOVE THEM FROM YOUR GMAIL ACCOUNT ***. I then removed my Facebook account from my account management.

Even though when logging into Google, all my contacts are gone, the phone still has them, odd. I tried another app to delete contacts "delete contacts" and it said no contacts to delete ... odd again. Restarted my phone, and the contacts are still there?!

After looking at Touchdown, I realized that by default it is sync'ing my contacts. I disabled this, and now I'm completely empty of contacts.

I re-imported my contacts back to Google, allowed sync, added Facebook, and all appears to be well now ... no more nulls.

I went back in and reran contact cleaner ... yep, that # is auto-incrimented. So these nulls were more or less my own doing from wiping and reloading my contacts over the last couple days while getting my phone setup to my liking. I highly doubt there is anyway to reset this # without factory reload.

[dangerous]

I have the same problem, I do not sync any contacts with Google.

i have Touchdown on my phone.. is that the problem?

Contact Cleaner does not run on my X. what is another way of cleaning out the NULLS.

[heycow]

Yeah it's Touchdown. The null entries are linked contacts from Touchdown. I split off and deleted some of the null entries and they deleted from Exchange as well. So I just left the rest of them.