Who else hasn't got a shipping confirmation?

[boltonblue]

verizon really screwed the pooch on this one.
are they just stupid?

[northwesternpat]

just talked to a verizon agent...

looks like that even though i ordered it around noon yesterday, they processed it way late and it did NOT go on a truck yesterday, and doesn't look like it'll be in my hands until sometime next week. totally sucks!! not happy at all!!

I ordered mine online @ 6:30am yesterday and got a shipping email with tracking @ NOON that day. Scheduled and in transit for delivery July 16th.

Then today at 8am, it was updated to NOW reflect TWO-DAY and now Monday for delivery. I was like WTF. Verizon blames FedEx and FedEx says it's Verizon's fault. It's more than just a few as well, Verizon says FedEx failed to be able to handle the amount of units that needed to be shipped.

[cout_cin]

just talked to a verizon agent...

looks like that even though i ordered it around noon yesterday, they processed it way late and it did NOT go on a truck yesterday, and doesn't look like it'll be in my hands until sometime next week. totally sucks!! not happy at all!!

I ordered mine online @ 6:30am yesterday and got a shipping email with tracking @ NOON that day. Scheduled and in transit for delivery July 16th.

Then today at 8am, it was updated to NOW reflect TWO-DAY and now Monday for delivery. I was like WTF. Verizon blames FedEx and FedEx says it's Verizon's fault. It's more than just a few as well, Verizon says FedEx failed to be able to handle the amount of units that needed to be shipped.

The disconnect in the customer service sector is unbelievable. I hate calling CS for any business and I left this out in my previous post because it seems par for the course.

When I spoke to Verizon earlier I asked the agent to grant Saturday deliver because the phone would be shipping on a Friday(7/23). He responded by saying, Verizon charges $19 for Saturday deliver. I responded with when I ordered the phone, Saturday delivery was a free option and since the reason I'm not receiving the phone is on Verizon's end I refuse to pay. He puts me on hold. He responds with, if the phone is not shipped by Thursday he will upgrade my order to Saturday delivery. I'm sure this was said to get me off the phone. I have more faith in winning the lottery than Verizon automatically changing my order. By the way, I don't play the lottery.

I want to but it looks like Verizon wants to me. smile

He also said they should get a shipment of phones on Monday(7/19).

[Backnblack]

Took me 5 calls to get my shipping fixed from 2 Day to next day.....

[Donesyboy]

kinda bummed out ordered the phone early yesterday and it still says it's processing ...so I'm just gonna guess it won't ship until 7/23? I wish I decided to take summer semester a week would go by so quick lol im not sure what the inventory is looking like for us on the westcoast (SOCAL)