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Thread: Resetting Google Account Password???

  1. Droid Newbie
    Avxyvei's Avatar
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    #11

    Thumbs up Brilliant Solution

    I signed up for this forum solely to say THANK YOU. I spent over an hour trying to sort this out until I saw your post. As soon as I skimmed through it, I realized I was in exactly the same boat: with both a personal and an organizational Google Account with the same e-mail address, thanks to all this Google Apps foolishness. I followed your instructions, and the minute I changed the password on my personal account, my phone buzzed with the account login error message. A few quick taps later, and I was in business.

    Somewhere, I hope some Google engineers are kicking themselves for not getting the Google Apps integration done properly the first time around. What a nightmare.
  2. Droid Newbie
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    #12

    orangon

    Thank you so much, EddieDex. This totally worked for me. I just needed to use an application specific password to login. I've been searching for an answer to this problem for quite a while now. What a relief to finally fix it. Thanks again!
  3. Master Droid
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    #13
    Quote Originally Posted by Bigbootyman View Post
    I retract my earlier statement....kinda.
    From your PC, go to: https://market.android.com.
    Log into your account, enter your old password.
    Change to the your password or make another new one.
    Then try to log into the market on your phone.
    It will ask you to log in, then flash a screen prompt.
    Enter the new password and viola!
    I just tried it and this method works, with no need to factory reset.
    That worked for me, just went to Market or whatever it is called now, typed in my new password and my mail synced again. Thanks.
  4. Droid
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    #14
    Quote Originally Posted by Bigbootyman View Post
    I retract my earlier statement....kinda.
    From your PC, go to: https://market.android.com.
    Log into your account, enter your old password.
    Change to the your password or make another new one.
    Then try to log into the market on your phone.
    It will ask you to log in, then flash a screen prompt.
    Enter the new password and viola!
    I just tried it and this method works, with no need to factory reset.
    This worked for me.
  5. Droid Newbie
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    #15

    This is the answer, I just did it and it works.

    It is well hidden in the google two step process, but here is the thread that will solve your problems...

    Signing in using application-specific passwords - Accounts Help

    It is very easy and the password it generates must only be entered once.
    Hope it helps.
  6. Droid Newbie
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    #16

    Thumbs up The ANSWER.

    Quote Originally Posted by stevefdriscoll View Post
    Wow! All I can say is wow! This issue has cost me hours and hours! Let me start by restating the problem...

    I changed my Google Apps Gmail password via my PC (the NEW password) and then wanted to do the same on my Verizon Droid Incredible which still had the OLD password.

    WARNING
    BEFORE you consider a factory reset...see if you fall into this category. I tried and failed the factory reset option thank God! As it would only have resulted in erasing my data and leaving me in the same situation! Whiskey Tango Foxtrot!

    BACKGROUND
    I think the most important aspect about my situation is that I use Google Apps and had been for a few years. Back then (with out me knowing) they had a temporary email account mapped to the real account. i.e. for the Google Apps Gmail account foo@domain.com they actually created a foo%domain.com@gtempaccount.com on the back end which you really didn't see.

    A year ago (ish), when I logged into Google Apps, I was presented with a list of options to either separate or collapse foo%domain.com@gtempaccount.com into foo@domain.com. I choose to collapse all the information and data into foo@domain.com and summarily forgot about the whole affair.

    Fast forward time to this past week... I changed the password on foo@domain.com within Google Apps on my PC. On my Droid, the Gmail app failed to ask me for a revised password and it just wouldn't sync. I tried the marketplace and captcha solutions described out there to now avail. I literally spent 4 hours here!!!

    Now here is where it gets crazy...on my PC, I went to accounts.google.com...typed in foo@domain.com and the NEW password and saw what was expected. i.e. details on the foo@domain.com Gmail account. However, from accounts.google.com...when I typed in foo@domain.com and the OLD password...I was present with details pertaining to foo%domain.com@gtempaccount.com.

    So depending on the OLD or NEW password I used at accounts.google.com with the username foo@domain.com, I was presented with either the OLD or NEW account details. Aha!

    SOLUTION
    I went to accounts.google.com on my PC and typed in foo@domain.com plus the OLD password. I then changed the password to the NEW password.

    After I did this, I went back to Gmail on my Droid and hit refresh...voila!!! It finally presented me with the option to change my password. I typed in the NEW password and all has worked wonderfully since.

    The captcha bit might need to be reset as well. I dunno. So if the above sounds familiar...be sure to visit this link and reset the account via captcha...

    https://www.google.com/accounts/UnlockCaptcha

    I'm quite tired, exasperated and pissed off! So I apologize if the above is a bit cryptic. Feel free to ask questions and I'll try as best I can to clarify.

    Good luck!

    Thank you! Followed these steps and everything worked out. I even took time to register in this forum only to show my sincere appreciation for your detailed instructions and to inform others that they should really consider this as a solution before resetting their phone. Cheers!
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