DroidForums.net is the original Verizon Android Forum! Registered Users do not see these ads. Please Register - It's Free!
Results 1 to 10 of 10

Thread: Issue with Otterbox Defender case

  1. Junior Droid
    turbinator1990's Avatar
    Member #
    161647
    Join Date
    Jan 2011
    Posts
    10
    Phone
    Samsung Fascinate
    #1

    Issue with Otterbox Defender case

    Sup guys I received my Otterbox defender 2 weeks ago and I seem to have a problem. I wanted to ask if someone else had the same problem as me. The part of the case that covers the 4 buttons does not sit properly on the phone. The rubber part comes outward a bit and causes annoying button pressing experience. I have tried to install the case over again but the same issue remains. The other issue is that I noticed it came with no cloth to clean the screen as well...
    Thanks and I hope to send the case back to Amazon to get another one....
  2. Senior Droid
    maineultraclassic's Avatar
    Member #
    149692
    Join Date
    Dec 2010
    Location
    Southern Maine
    Posts
    215
    Liked
    5 times
    Phone
    Galaxy Nexus
    #2
    Email Otterbox directly, they will send you a new case........I'm on my 3rd one, and now they sent me a Commuter to try.

    The rubber cover does seem to be loose around the 4 buttons, just how it is.

    Steve
  3. Droid Ninja
    jimmyco2008's Avatar
    Member #
    108039
    Join Date
    Aug 2010
    Location
    3G Florida
    Posts
    1,028
    Liked
    4 times
    Phone
    Thunderbolt, Droid A855, VL600
    #3
    Same issue, and in addition, the hard inner shell is loose at the bottom so when I press a button the shell moves...

    Never buying an Otterbox again... Well at least any time soon.
  4. Droid
    chadwick108's Avatar
    Member #
    46753
    Join Date
    Mar 2010
    Location
    Western NC
    Posts
    90
    Liked
    1 times
    Twitter
    chadwick108
    Phone
    SCH-S545 Galaxy S4 Xoom 4G
    #4

    known issue per otterbox rep

    I am on my 7th commuter case for my motorola droid. I have another on the way. The rep that I talked to today informed me that there was an issue with the cases for motorola droid and droid 2. She stated for these cases some of them did not fit properly and therefore sometimes had hairline cracks in them which could result of breaking of the cases. This is the first time that someone has told me... just wondering if anyone else is having issues. If they are having so much trouble with the commuter cases for the droid why don't they just make a defender case for the droid/2. You would think that a major company like otterbox would have some way of resolving this issue instead of having to go through the hassle of replacing all the cases?
  5. Senior Droid
    maineultraclassic's Avatar
    Member #
    149692
    Join Date
    Dec 2010
    Location
    Southern Maine
    Posts
    215
    Liked
    5 times
    Phone
    Galaxy Nexus
    #5
    The Defenders have an issue for the X. The inner case doesn't snap tight and stay tight. The corners squeek slightly because they are loose. I'm on my 3rd one, and will probably be going for my 4th soon.

    Other then that, they are a great case with a great holster.

    Steve
  6. Droid
    clarkstrange's Avatar
    Member #
    176900
    Join Date
    Mar 2011
    Posts
    93
    Phone
    Motorola Droid X
    #6
    I swear by Otterbox. I work in a body shop so my phone sees some abuse. My defender protects it perfectly. Don't give up on em yet. Lol. Their customer service is excellent.
    I've also had a defender on iPhone 3g, 3gs, and 4. They're great cases.

    Sent from my DROIDX using DroidForums App
  7. Droid
    hoppyjr's Avatar
    Member #
    10070
    Join Date
    Nov 2009
    Posts
    46
    Phone
    Enter Current Phone Here
    #7
    I am a big Otterbox fan, but the Defender for Droid X isn't working for us either. We called and they are exchanging it for another Commuter - those work great, provided you don't need a belt clip.
  8. Senior Droid
    maineultraclassic's Avatar
    Member #
    149692
    Join Date
    Dec 2010
    Location
    Southern Maine
    Posts
    215
    Liked
    5 times
    Phone
    Galaxy Nexus
    #8
    Just got a Kraken, it's so much better then the Defender. Now I need a holster for it.

    Steve

    Sent from my DROIDX using DroidForums App
    Verizon Samsung Galaxy Nexus - 4.1.1 Jelly Bean - 2100mAh battery
    Acer Iconia A500 - 4.0.3 ICS
  9. Droid Newbie
    gr8chef's Avatar
    Member #
    185117
    Join Date
    Mar 2011
    Posts
    1
    Phone
    droid x
    #9
    Don't buy the holster from the Trident website. I did and it's junk. Very cheaply made. Sent them an email about it and got no response.
  10. Senior Droid
    maineultraclassic's Avatar
    Member #
    149692
    Join Date
    Dec 2010
    Location
    Southern Maine
    Posts
    215
    Liked
    5 times
    Phone
    Galaxy Nexus
    #10
    I picked up the Rocketfish case, did some mods to it, and it works great. A little big, but good for work where protection is key.

    Trident told me they are working on a new holster, should be out on a few weeks.

    Steve


    Sent from my DROIDX using DroidForums
    Verizon Samsung Galaxy Nexus - 4.1.1 Jelly Bean - 2100mAh battery
    Acer Iconia A500 - 4.0.3 ICS

Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Similar Threads

  1. Otterbox Defender case + Car Dock?
    By Jon K in forum Droid X General Discussions
    Replies: 5
    Last Post: 02-26-2011, 02:57 PM
  2. Otterbox Defender
    By iFlossyy in forum Droid X Accessories
    Replies: 1
    Last Post: 01-13-2011, 03:54 AM
  3. Otterbox Defender with Pics!
    By longboardskier in forum Droid X Accessories
    Replies: 9
    Last Post: 01-10-2011, 08:36 PM
  4. Otterbox Defender Case
    By Ronchilo in forum Android Forum
    Replies: 0
    Last Post: 12-04-2010, 06:44 AM
  5. Otterbox defender
    By Ashleylovesyou926 in forum Droid X Accessories
    Replies: 22
    Last Post: 11-06-2010, 08:25 AM

Search tags for this page

cleaning otterbox defender case

,
droid razr otterbox defender review
,

how to clean otterbox defender case

,
how to remove an otterbox
,
how to remove an otterbox case
,
how to remove otterbox case
,

how to remove otterbox defender case

,
my otterbox case is loose
,
otterbox defender corner loose
,

otterbox rubber cover loose

Click on a term to search our site for related topics.
Find us on Google+