Otterbox?

This is a discussion on Otterbox? within the Droid X Accessories forums, part of the Droid X General Discussions category; What's going on with otterbox's ordering system? It sucks I ordered my case for the droid x on 11/17 its 11/30 and it still has ...

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Thread: Otterbox?

  1. Junior Droid
    Icemann07's Avatar
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    #1

    Otterbox?

    What's going on with otterbox's ordering system? It sucks I ordered my case for the droid x on 11/17 its 11/30 and it still has not come and I talked to someone in customer service and the gave me a fedex tracking number but have yet to ship the case! I just don't get it.......
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  3. Droid
    b0n3s's Avatar
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    I ordered mine the day they came out(15th) and my status would say shipped then would change to being proccessed but I got mine the 20th.

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  4. Senior Droid
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    I ordered my Defender on the 19th. Received both confirmation e-mail and my receipt on the 20th with a Fedx tracking #. I was away for thanksgiving, went to fedx with my tracking # and my status was unchanged.
    Date/Time Location/Activity
    Nov 20, 2010 8:36 PM /Shipment information sent to FedEx and that is where it stoped.
    I called OB on Monday 11/29, 35 min on hold, they had the same info as I had, they went to track it on the Fedx website, and could not figure out what the problem was. I was given the option to re-order and get free shiping. I will let you know when I receive mine!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    I noticed on the OB website today, that my new order was still being processed, No e-mail confirmation, or Fedx Tracking #. I called 2 hours ago, I was told that they will ship it out ASAP, I still have received no e-mail notifications! Will Update with any additional info!
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  5. DARKSLIDE SITH
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    I never recieved my first one through USPS. They list it. Called Otterbox and they sent another through FedEx. I love it. Worth the wait.

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  6. Droid Ninja
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    Ordered the day they were released.....got it about 4 days later.
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  7. Junior Droid
    Icemann07's Avatar
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    I spoke to another person in customer no service and they said they would send me another one free of charge. They seem to have lost the first order. So it should be here overnight so we will see.
  8. Junior Droid
    Icemann07's Avatar
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    Now the same case I ordered on Nov. 17 is backordered and they don't know when my overnight shipment will ship. I mean come on they really need to get it together! How can you tell me one day its shipping and I call the next to check and now my order that was suppose to ship is now backordered
  9. Senior Droid
    longboardskier's Avatar
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    #8
    Iceman what case did you get out of curiosity?
  10. Junior Droid
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    Quote Originally Posted by longboardskier View Post
    Iceman what case did you get out of curiosity?
    I got the defender case
  11. Senior Droid
    longboardskier's Avatar
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    #10
    Quote Originally Posted by Icemann07 View Post
    Quote Originally Posted by longboardskier View Post
    Iceman what case did you get out of curiosity?
    I got the defender case
    That's what I was afraid of. I just ordered my defender two days ago...

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