Refurbed Phone Issues

This is a discussion on Refurbed Phone Issues within the Droid Stock Help forums, part of the Verizon Motorola Droid Help category; Hey guys, I just got my refurbed phone from Asurion today and it's got a few issues. The back, menu, home and search buttons glow ...

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Thread: Refurbed Phone Issues

  1. xxxwdp02lcdxxx [OP]
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    08-31-2010 02:55 PM
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    Refurbed Phone Issues

    Hey guys, I just got my refurbed phone from Asurion today and it's got a few issues.

    The back, menu, home and search buttons glow purple instead of white and there's a few dead pixels in the bottom left corner of my screen. The physical keyboard also has almost no tension behind it when you press the keys so I get a lot of double-pressing of letters and additional letters helping me misspell my messages.

    Do I have a case to get my phone replaced with a new, fresh unit instead of another refurbished unit? I don't want another piece of crap because I know how these phones are supposed to be and this one is just a bad apple.

    Thanks again!
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