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Thread: Cannot log in into gmail

  1. Droid Newbie
    colin1966's Avatar
    Member #
    331898
    Join Date
    Feb 2013
    Posts
    2
    Phone
    RAZR
    #1

    Cannot log in into gmail

    Hi there,
    I am sure this has been covered, I have used the search option BUT no luck.

    I used the standard gmail when setting up my phone (razr).
    I changed my passwords in my gmail accounts a few days back and I can log in online (2 accounts).

    My kid 7 year old was playing with my phone login screen and now I cannot access my phone???
    phone is locked "Too may unlock attempts" BUT I know my password for my email accounts are correct as I can log in.

    Sorry if this is a dumb question as I am not very phone/computer literate.

    TIA
  2.  
     
     
     
  3. Droid Newbie
    colin1966's Avatar
    Member #
    331898
    Join Date
    Feb 2013
    Posts
    2
    Phone
    RAZR
    #2
    just got off the phone with Motorola & my service provider & they say the phone needs to be RESET, I cannot do that as I have very important TXTon it.

    is a factory reset the only way??

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