Same here, both ICS and JB.
I am extremely far from being any form of expert on this site, but it doesn't sound right to me at all. I got my phone in June and two weeks later, ICS came out. About a month later I bought my Lapdock 500 and it has worked fine from day one on 4.04. Take a look at "About phone" in "Settings". Two lines below where it shows Android version as 4.04, mine shows "Webtop version" on one line and right below that "wt-3.0.0". If it's there, then there is something wrong with when you are connecting your phone with the dock.
Please double check the "About phone" status and let us know if it is there. If it is, chances are that someone or someones can walk you through the rest of the way. I am using my dock every day, even with also having a 10" tablet now, as well. Hopefully your dock will regain its usefulness!
Thanks for all the responses. Yes, I do have Android 4.0.4 and wt 3.0.0, and the lapdock is able to display all of my phone aps and functions wonderfully. But, the previous Lapdock 100 functions and Firefox browser, etc are not even diplayed anymore, so it is now just a larger screen for my phone. So, to say it is useless is not true, but it is not worth the $250 I paid. I spoke to Motorola and they have again confirmed that I am not alone in this, and have offered me a refund. Thanks again, K
What I am curious about is what the Razr HD's (Maxx and non-Maxx) with JB do when hooked up to the HDMI and USB connections of a Lapdock and/or HD dock - seems they should be able to use the larger display just like hooking to a monitor? I got a Note 2 recently, and am finding it a bit big to carry around conveniently on my belt as I have done with a Bionic and other, smaller phones. I sort of liked the smaller Bionic on my belt for quick one-handed phone tasks, and a Lapdock 100 in a small pack/case over my shoulder or in a bigger pack with other gear for times when I wanted the WT 3 interface for more "serious" usage.
For some reason VzW thinks the Bionic I used for the last 5 months is all of a sudden using a lost/stolen ESN/IMEI number that had no such issue back in July, 2013 when I first activated it, and they insist I was not using the model with that number during those 5 months. I know what phone I had in my possession and on their network for 5 months! Anyway, now that they have pulled that SNAFU on me with my Bionic that will not let me switch back, I am looking at similar Moto's like the Razr's with a focus on whether the HD's will work (some way) with the Lapdock.