I sent in my phone to Motorola because I broke the screen but everything else was fine on it.
It took them a really long time to get back to me about it and i had to make several calls but I got the replacement phone this monday and there was a letter stating that they sent me a replacement device instead because it was taking too long to fix my phone?
When I turned on the phone, it had a bunch of stuff already on it like apps, texts, phone numbers, pictures, etc.
It was a bunch of personal stuff from the last person who had the phone! The phone itself resets every 3 minutes.
Is the fact that Motorola sent me a defective phone with somebody's personal information in it illegal?