
Originally Posted by
macpro88
Its possible since you had unlimited grandfathered, I however do not, I am tiered (no biggie for me, cause I don't use more than the 4GB a month anyways) so it might not have affected me.
Who did you talk to? Customer Service or did you talk to someone in the customer loyalty division or whatever its called. Chances are, if you talk to the first person who answers your call, they usually don't know much. Talk to someone higher up who can actually take a deeper look at your account, history, etc. The first person to answer, is usually the person who determines what department to route your call if needed, and they try their best to feed you crap to get you off the phone so you can keep throwing money at them. Corporate America and their very ineffective customer service departments.