I had the same type of issue when I tried to update. Got the whole status 7 error and everything. I used Matts utiliity 1.7. The new one. Did steps one, then two, and then wiped EVERYTHING and installed the zip from the SD card and it worked perfect. I think it had something to do with some left over files from either bootstrap or safestrap. Not sure but it is up and working great on my phone now.
I finally replaced the OG with a brand new white RZR!!
The first time I cleared cache it didn't go through but the second time did after the first clearing I tried to boot up and had to reset off the moto screen and then cleared the second time and it went through.
Hey guys I'm a little worried...I tried this the first time and It didn't work...got the same error as everybody else. (I've never rooted before either, so I figured I'd run into no problems). Unfortunately, I'm trying to run Matt's utility to recover back to Gingerbread, and I'm having some issues because my battery is almost dead on my phone apparently. I'm just wondering if I leave it plugged into the charger, will it actually charge? No matter what I do now, It just sits on the red "Dual Core" screen and nothing happens...I'm just curious as to whether my battery is actually charging or not. If not, I'm basically screwed, am I not?
So I just realized that you said you installed this update. Where did you get the file? You said it was official over the air. Was it pushed to your phone and you pulled the file?Originally Posted by rda990