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Thread: Razr #3!!

  1. Junior Droid
    SC_SWAT's Avatar
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    #1

    Razr #3!!

    OK first of all I know Im new here but Ive been reading this forum for a while. RAZR #1 was acting just fine from the time I purchased it in January until Thursday night. No new Apps downloaded, or updated. I simply went to unlock the phone and the lockscreen was "locked" up. It was also misaligned? I tried the soft reset, and found that the Razr went throught the proper boot and back to the lockscreen...........which is still "locked" up. Never rooted, or anything. After checking on here for a while I decided to take it back to big red and they shipped me another one. I installed the sim card and began the process. everything seemed fine until after my e-mail account was activated and the phone got to the lockscreen. It actually started doing the exact same thing. Took it back again and currently waiting on replacement #3. I love this phone and wont give up, but does anyone have any ideas on whats causing this?.......Another issue is that the phone gets extremely hot, and on full charge will only last about 2-3 hours, and of course it isn't getting past the lockscreen(only recently). Is it possible that the SD card somehow has a virus?.....put it in my laptop, and can find nothing? Any help is greatly appreciated!
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  3. Super Moderator
    FoxKat's Avatar
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    #2
    Those are very strange symptoms, but what's more strange is that you've experienced them across 2 phones. I have no idea what could cause the screen misalignment and extreme power consumption. I'll be curious what the third phone show us with.

    Sent from my DROID RAZR using Tapatalk 2

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  4. Junior Droid
    SC_SWAT's Avatar
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    #3
    Yeah I'm no genius, but everyone at verizon said they've never seen this before?....The last thing I remember changing on the phone was a Go Launcher EX Update the day before.........Got me scratching my head?........I probably got it too close to my work phone......iphone 3gs .......DAMN APPLE PRODUCTS
  5. Senior Droid
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    #4
    See if the phone still gets hot with the SD card removed, if so try backing up everything you want to save from the SD card then reformat in the phone.

    Sent from my DROID RAZR using Forum Runner
  6. Junior Droid
    SC_SWAT's Avatar
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    Sorry sir/maam, I shouldve mentioned in the original post that i've tried that...........no such luck. Even with the SD removed still gets HOT and cant get past the lockscreen. To add another wierd twist.......I can call the phone and you can swipe to answer as normal.....talk on the phone and everything!.......after you select end call the screen goes blank and phone just stays hot until it's dead..............never seen anything like it. I've had the OG droid, x2 and now the RAZR. Never sent a droid back!.....several Blackberries (dingleberries),and Apples...............but never a Droid!.......kinda hurts my feelings......
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  7. Senior Droid
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    #6
    From the systems it sounds loke something is overloading your CPU, so if it wasn't something related to the SD card the only other thing that would be common on both phones is the SIM card. If they haven't already see if Verizon will swap the SIM card.

    If you power down the phone & let cool can you get it to unlock? If so monitor what the app's CPU loads are once the phone starts heating up again.

    Sent from my DROID RAZR using Forum Runner
  8. Droid
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    #7
    My brother had a similar problem as yours but it wasn't a RAZR, it was a replacement DROID 2 and a replacement DROIDX. It would not pass the boot screen when he tried to active them the first time. When he got passed that it acted like the screen was wet on all 3 phones. Can't remember what I did to fix it but how about turn it on without the sim card? Download the razr utility thing and delete the cache.
  9. Droid
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    #8
    Here's a shot in the dark (I do that alot...) - Are you using the same wall charger? Some are not compatible and they can cause problems. Never heard of it causing those problems. But then again, I have never heard of anything causing those problems...
  10. Junior Droid
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    #9
    it could be a strange app conflict dont let google restore your apps for a few days and see if you have the problem again.
  11. Junior Droid
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    #10
    As far as powering down, it wont let me at all. You can only reboot,and wait for the ole misaligned lockscreen to pop back up. Never plugged the new one to the charger, and I thought about the SIM as well. Verizon told me that there is no way that couldve caused the problem. The Google apps might me a good idea, but I'm sure when the new phone gets here tomorrow I'll have the same problem when I get it set up. Not a pessimist, but I've tried to tell them to give a new SIM and they insist that I try the old again because it was a coincidence with both phones?..............Now I know why crackheads are ill without their drug.............I've been without my droid for 4 days and in the pre-stages of ZOMBIE!
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