Went to the Verizon store yesterday and ended up speaking with a sales rep. I was concerned about my volume rocker going out on me and of course there's nothing they could do about it. Claims him anyways, I'm sure I could find a loop hole. To my topic I asked him if my phone happened to mess up and i paid $100 fee could I get the white razr? He said no I'd have to get the same one. I said why they are the same phones. He replied nope the white razr has been having issues because it uses a slightly different software. I was like really I didn't know that. Of course he's only a sales rep but I wanted to ask you guys because I actually trust you more lol. Has anyone heard of the white razr using a slightly different software from the black?