So putting music on google play...

[GlennMusic]

I'm a little fed up with the app Play Music (and I'm a fairly technical user).
All of my itunes music (at least the 2000 songs I have in it) are confirmed to be uploaded to Google Play's cloud.
I cleared the cache on my device and finally can see my online library through the app Play Music.
I want to download all of that music (2000 isn't really that much) to my HTC Rezound so that I don't have to stream it all the time.
Effectively, I want to use my phone like an iPod. I cannot figure out for the life of me why this is so complicated.
I can now see the pins to select, but they are all "greyed out".
What am I doing wrong?

[SallyC]

I'm a little fed up with the app Play Music (and I'm a fairly technical user).
All of my itunes music (at least the 2000 songs I have in it) are confirmed to be uploaded to Google Play's cloud.
I cleared the cache on my device and finally can see my online library through the app Play Music.
I want to download all of that music (2000 isn't really that much) to my HTC Rezound so that I don't have to stream it all the time.
Effectively, I want to use my phone like an iPod. I cannot figure out for the life of me why this is so complicated.
I can now see the pins to select, but they are all "greyed out".
What am I doing wrong?

You have to be in Albums, Playlists or Artist view to select music to download. When I do that and go Menu>Choose on-device music the pins I see look greyed out, but I can select them and then they turn bright. Are you having something different?

Also, this is probably a dumb question, but if you want them all on your phone, wouldn't it be faster to connect your phone to your computer via usb and drag and drop them to your card?

[rjeatkrconley]

Slightly off topic, but is anyone using the amazon cloud? Works beautifully for me. I can stream or download straight to the phone without jumping through any hoops. Also, amazon usually has better prices.

[GlennMusic]

When I click on the pins , nothing happens. I can't figure out why it doesn't work.

I could drag and drop from my PC but wanted to test out the functionality, especially if I buy something new.

Any other thoughts?

[SallyC]

When I click on the pins , nothing happens. I can't figure out why it doesn't work.

I could drag and drop from my PC but wanted to test out the functionality, especially if I buy something new.

Any other thoughts?

Clicking on the pins only marks which music you want to download. Below's the info from Google's page. I suspect you didn't do #4.

Listen Offline on your device

In addition to playing the music that you add your online music library, you can play music stored on your device’s internal storage, so you can listen to music when you don’t have an Internet connection. You can do this by making some of your online music available offline or by copying music directly from your computer to your device.


The Google Play Music application caches some of your online music temporarily on your device when you play it, so you may find that some of your music is kept on device even if you don’t explicitly make it available for offline listening; but if internal storage gets tight, the application deletes these temporarily stored songs from the cache.


Follow the instructions below to keep music on your device, making it available offline on your device:


Boxes appear next to the items you can keep on device, and a bar at the bottom of the screen shows how much space is available on your device for music and other files.
A blue pin indicates it’s already kept on device, and dim gray pins indicate songs or albums that you copied directly to your device from a computer.

1. View your library of albums, artists, or playlists.
2. Touch Menu on your device and touch Keep on device.
3. Check the box next to each item you want to keep on device. Or touch a blue pin to stop making it available offline. You can switch to other views of your library to make other kinds of items available offline as well.
4. Touch the checkmark at the bottom left of the screen.

The Google Play Music application starts downloading the items to your device. You can use the Downloadqueue setting to monitor the download progress (see Changing settings in the Google Play Music application).
You can also touch the triangular menu button next to an album, artist, or playlist and in the menu that opens, check the box next to Keep on device. If the pin icon is already blue in the menu, touching the pin icon makes the item no longer available offline.

[GlennMusic]

Thanks for the suggestions.
I'm really at a loss. I've tried all these things. The pins are there, I click on them and nothing happens to show they are selected.
I even clicked an album or two and clicked the checkmark even though the pins wouldn't highlight - nothing.

I can transfer via computer, but I wanted to confirm that if I purchased something from Google Play, it would update my phone as well.
My opinion on this one - google has a ways to go before its as seamless as iTunes - and I love Android over iOS.

[SallyC]

Yeah, I can understand your frustration. Here's a link to Contacting Google about Music. It will walk you though a few questions. I've not had to use it, but I've contacted them about other things and I hope they can help you work though the issue.

Sorry I couldn't figure it out.

[tel2405]

If you find that certain songs are missing from albums, just go to that album in google play desktop, select all the tracks and right click... then select 'edit track info'.

A box will appear with the information for you to edit, but you don't have to do a thing, just click on save and the tracks will then sync to your android device!

Strange, but it works for me ;^\