Ive been having bad problems with my razr dropping data ever since i got it even after the 2 updates ive done so i called tech support last night and after talking to level 2 techs they were checking things and said that he couldnt even see what kind of phone i had which means that when the sim card authenticates its supposed to send back 2 the network the phone model and things like that but mine never has and he didnt know if it was the phone or the sim card so they sent me both.
Anyway, the phone is rooted and has safestrap installed but i havent installed any custom roms or anything yet. How far will they look into the phone when they get it at the warranty dept? Would it be sufficient to just uninstall safestrap, use voodoo rootkeeper to do a (temporay) unroot, then do a factory reset? I really dont want them to charge me $649 for the new phone because they found out it had been rooted!
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