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Thread: So how's everyone liking the RAZR?

  1. Droid
    Dunc's Avatar
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    Not to post bomb this thread, but I went to use my phone and it froze on the home screen as soon as I unlocked the screen. I quickly grabbed my camera that I have sitting next to me at work (ContourHD ftw) and filming it being unresponsive to touch and then rebooting after the freeze. Hopefully this is enough proof for them now. I tried filming the kernel version number and everything to prove that it wasn't rooted but it turned out too blurry.

    This just happened about 20 minutes ago:
  2. Super Moderator
    jntdroid's Avatar
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    weird - has there by ANY consistency as to what you're doing when it happens?
    "...life is 10% what happens to me and 90% how I react to it."

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  3. Droid
    Dunc's Avatar
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    Quote Originally Posted by jntdroid View Post
    weird - has there by ANY consistency as to what you're doing when it happens?
    Nope...no consistency. That was the first time it froze on the main screen. It's frozen on the:
    - Notification ringtone settings screen
    - Browser
    - Texting
    - While looking at the "sticky note" app today at lunch
    - During a phone call
    - Now while on the main screen

    I'm currently recording my phone as it just sits here while plugged into the computer charging. It has auto-rebooted twice since I posted that video here so hopefully I can catch it a third time on film.

    EDIT:
    So 10 minutes after I posted this I captured a reboot on film. Below is the unedited complete video. You can see I start it off with the phone working normally and it's plugged into my computer & charging. I go about some nerdy spreadsheet creations and then I see it out of the corner of my eye rebooting. I tried getting up close to show the kernel again this time but it just won't focus that close. I also wrote down my name so the Verizon rep can't say "how do we know it's your phone." lol

    The reboot happens at the end obviously:
    Last edited by Dunc; 11-24-2011 at 06:35 AM.
  4. Droid Sensei
    jroc's Avatar
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    You seriously shouldnt have to go thru all this to get a replacement. If all else fails, just ask for your money back. I would in a heartbeat if I felt customer service wasnt up to par. Like I said before...in all my years I just have good luck when it comes to phones, TV's, etc. I got a 46" Samsung that based on online reviews shoulda died in 2010. I got it in Mar or April 2008. Tax time gift to myself.... Only phone I had to actually send back for a replacement was a bad ESN on Verizon.
    Last edited by jroc; 11-23-2011 at 02:20 PM.
    The ultimate measure of a man is not where he stands in moments of comfort and convenience, but where he stands at times of challenge and controversy.

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  5. Droid
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    EDIT:
    Replaced the last Pandora Freeze.mov with an updated one. This time I caught the skipping sound on camera

    Last edited by Dunc; 11-23-2011 at 03:25 PM.
  6. Master Droid
    Zandar's Avatar
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    Just return the damned thing and buy a new one for $0.01 on Amazon if they don't deal with you. In fact, maybe you ought to do that anyway.
  7. Master Droid
    IceAngel8381's Avatar
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    I just received this phone exchange for my Charge (the screen would turn blue for no reason) and I have to say that I *love* this phone. So far, battery life seems good and the screen is amazing!! The speed of the 4G seems to be faster than the Charge.
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