OK, so after pre-ordering the Droid Razr and then reading forums that list concerns I was sucked in by the
"What happens when your battery dies and can't replace it" comments. I contacted Verizon via their Chat
function on the website... I know, I know... I hate asking them questions because half the time they have
no clue what you are even talking about and we all know that Verizon Employees have no clue in general (8 out of 10).
But I asked anyways - lol and this is what she told me (hopefully she is wrong but it sounds standard).
Motorola will cover the phone for 1 year and 1 year only. This includes the battery.
If you want to be covered from months 12 - 24 on a 2 year contract you need to buy
the 1.99 per month - extended warranty plan. The other plans that cost more will cover
you as well but the cheapest way would be 1.99 per month coverage from Verizon.
She told me the other two plans as well which I think were around 5 and 7 dollars per month but cover more
than just the normal warranty. She was very slow so I don't remember the specific prices.
The warranty would need to be added within the 14 day return policy or 30 days (don't remember which as
she was the typical CS perosn with no clue and every other response was, "Well you have 14 days to return it".)
Will it isn't what I had hoped to hear but at least there is an option so you aren't stuck with a brick (possible) since
we can't access the battery.
Again, this is just what 1 CS person told me in a 32 minute chat session based on 1 question... thank god Verizon does't
make their own phones