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Thread: razr maxx will not connect to pc

  1. Junior Droid
    I_hate_my_razr_maxx's Avatar
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    #11
    It very well might be user error. That's why I came to this site - hoping if it was, you could tell me how to do this. Instead, I get made fun of.
  2. Developer Relations
    JSM9872's Avatar
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    #12
    Sorry that you are having issues with your phone and some of the responses in here have been less then favorable. I don't know the ins and outs of the Maxx but hopefully we can get you all straightened out.

    Anyway, when my PC does not recognize my phone I try uninstalling and reinstalling the drivers. Or sometimes unfortunately it is something with that PC, if you have access to another one see if it will connect to that one and let us know.
  3. Droid Ninja
    TRIKOTRET's Avatar
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    #13
    Didn't you get your phone to connect to your PC?

    Sent from my DROID RAZR using DroidForums
  4. Developer Relations
    JSM9872's Avatar
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    #14
    As I read it he has not. But I have been wrong before.

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    mleber's Avatar
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    #15
    Quote Originally Posted by I_hate_my_razr_maxx View Post
    It very well might be user error. That's why I came to this site - hoping if it was, you could tell me how to do this. Instead, I get made fun of.
    Do you have another PC you can try to plug it into? Maybe something at work? When you connect is it obvious nothing happens or can you pull down the notification bar and choose mass storage? Start there with us and we can go from there.

    Sent from my DROID RAZR using DroidForums
  6. Senior Droid
    skipbl92's Avatar
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    #16
    I have never had this issue with the maxx, but i work with motorola hand held scanners. I find that switching usb ports helps. The other would to go into device manager and remove the device (most likely has a yellow exclamation point) can be found under HID devices or USB devices. Once removed replug device into another usb port.

    Sent from my DROID RAZR using DroidForums
  7. Super Moderator
    FoxKat's Avatar
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    #17
    Quote Originally Posted by skipbl92 View Post
    I have never had this issue with the maxx, but i work with motorola hand held scanners. I find that switching usb ports helps. The other would to go into device manager and remove the device (most likely has a yellow exclamation point) can be found under HID devices or USB devices. Once removed replug device into another usb port.

    Sent from my DROID RAZR using DroidForums
    I agree with skip, often the front USB Ports are not recognized properly for some reason. Another thing that could resolve the problem is installing a new USB card in an open slot on the PC. They are so cheap at this point, it's worth a try, and it will enhance your computer's function.

    As technology advances, even though newer devices are supposed to remain compatible with the older protocol versions, it often turns out they aren't. This is very common in USB as well as in things like WIFI compatibility. Generally it's slight protocol errors with the older devices and the newer ones may be less forgiving of those slight protocol incompatibilities.

    Sent from my DROID RAZR using Tapatalk

    "Professor FoxKat"
    "Saving DROID Razr's, one battery at a time. :-)" - (credit SallyC)
    Avatar is Maxwell Smart, AKA Agent 86, from "Get Smart" (with his signature "Shoe Phone"), a SitCom TV series by Mel Brooks & Buck Henry, based on the spy thriller series, "The Man From U.N.C.L.E.".
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  8. Super Moderator
    FoxKat's Avatar
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    #18
    Quote Originally Posted by I_hate_my_razr_maxx View Post
    It very well might be user error. That's why I came to this site - hoping if it was, you could tell me how to do this. Instead, I get made fun of.
    Frankly, I didn't see anyone making fun of you on this thread. If people do make sarcastic contents, it's usually in response to comments they take exception to, such as "I hate my ...", "should have gotten an xxxxxx phone" or similar comments of frustration.

    People on these threads usually grow very attached to their phones and are also often very polarized against competing brands such as Apple, or even competing Android phones. They take it personally, almost like as if you were insulting their brother. They also feel like comments of that nature are an indication that you've given up already, and that any effort they put forth to help may be wasted on their part, as is often the case. That's no excuse for their actions but resisting making comments of that nature will eliminate most, if not all of those types of attacks.



    Sent from my DROID RAZR using Tapatalk

    "Professor FoxKat"
    "Saving DROID Razr's, one battery at a time. :-)" - (credit SallyC)
    Avatar is Maxwell Smart, AKA Agent 86, from "Get Smart" (with his signature "Shoe Phone"), a SitCom TV series by Mel Brooks & Buck Henry, based on the spy thriller series, "The Man From U.N.C.L.E.".
    "Guidelines of Conduct" for DroidForums.net
  9. Droid Ninja
    JohnnytheK's Avatar
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    #19
    Could also be a bad cable.
    OP you're getting grief because your problems are non-problems.

    The Razr will play video files (I rip DVD's and they play fine) I also play any video that I've taken with previous phones and my video camera. I've never had a problem connecting via USB, just remember to pull down the notification bar. Ring tones are a piece of cake to set for each contact.

    Frankly you seen to be a bit of a troll. If an iPhone will do it for you for Bob's sale get one. Good luck.

    Sent from my DROID RAZR using Tapatalk
    anuknowthis likes this.
  10. Rescue Squad
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    #20
    It could also be a bad phone that needs to be replaced. Start with those that ppl who have suggested ideas, start with the simple to the more complex. Ignore those that offer no suggestions. Most ppl are here to help you be successful with your new phone.

    First, plug in USB and then on phone, pull down the notification bar from the top, touch where it says USB connection, choose USB mass storage. Also the first time you plug your phone into puter, you will get a pop-up on your PC telling you that windows needs to install driver software. Make sure you install the driver software. If none of that works...

    Try a different USB port, if that fails

    Try a different computer if you can.

    If none of these ideas work, let us know and we can try to walk u thru more possibilities.

    You may have a bad phone. You can find out by going to a Verizon store and having them try (easiest) or call them and they will help you trouble shoot.

    Hang in there, all is not lost.



    Sent from my DROID RAZR MAXX using DroidForums
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