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Thread: mysterious jelly bean

  1. Junior Droid
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    #1

    mysterious jelly bean

    My phone notified me about jelly bean update.i accepted it.after the update is done, i don't see anything. I mean there is no sign of installing the update. No way to know what to do next. No change whatsoever. I went to (about phone) to find out that phone update is greyed out.what to do?
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  3. Super Moderator
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    #2
    Go to about phone, scroll to the bottom and post a screen capture of the version number.

    Sent from my DROID RAZR using Tapatalk 2

    "Professor FoxKat"
    "Saving DROID Razr's, one battery at a time. :-)" - (credit SallyC)
    Avatar is Maxwell Smart, AKA Agent 86, from "Get Smart" (with his signature "Shoe Phone"), a SitCom TV series by Mel Brooks & Buck Henry, based on the spy thriller series, "The Man From U.N.C.L.E.".
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    #3
    Lear, I see that you started three threads on this topic in the last few days. Only one is needed.

    Sent from my DROID RAZR running 4.1.2
    FoxKat and MasterGadgets like this.
  5. Junior Droid
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    #4
    Quote Originally Posted by JohnFH View Post
    Lear, I see that you started three threads on this topic in the last few days. Only one is needed.

    Sent from my DROID RAZR running 4.1.2
    Sorry, i needed some way out and my first post didn't include that i checked (about phone) and the 2 first threads were in RAZR Maxx forums. I thought i should post another in here. Sorry again and Thanx for reply.
  6. Junior Droid
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    #5
    Quote Originally Posted by FoxKat View Post
    Go to about phone, scroll to the bottom and post a screen capture of the version number.

    Sent from my DROID RAZR using Tapatalk 2
    Thanx for reply.
    How can i capture the screen?
  7. Junior Droid
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    #6
    mysterious jelly bean-forumrunner_20130330_235316.png



    Click image for larger version. 

Name:	ForumRunner_20130330_235316.png 
Views:	201 
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ID:	61608

    Here it is
  8. Junior Droid
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    #7
    mysterious jelly bean-forumrunner_20130331_003408.png
  9. Super Moderator
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    #8
    Quote Originally Posted by lear View Post
    Click image for larger version. 

Name:	ForumRunner_20130331_003408.png 
Views:	150 
Size:	83.0 KB 
ID:	61612
    Ok, so it appears you are still on the most recent version of Gingerbread, .211. The update you were notified about was for the new release of Jelly Bean (version 98.72.16), which was pushed out Over The Air (OTA) recently. Since it obviously didn't take, there may be a problem with your current installation of Gingerbread, such as system file deletions, mods, or simply a corrupted system or download file.

    You can "side-load" the update using the recovery menu, but an even better and easy way to get you up and running on JB is to use Matt L Groff's RAZR Utility for Jelly Bean.

    The link is DROID RAZR Utility XT912 Jellybean -- Windows + Mac + Linux (All In One!)
    DROID RAZR Utility XT912 Jellybean -- Windows + Mac + Linux (All In One!).

    You'll choose option 2.

    P.S. In the future, please keep your postings for a particular subject in the proper Forum and please do not create more than one thread for the same subject. For Forum guidelines, please see the link below my signature. Thanks!

    Sent from my DROID RAZR using Tapatalk 2. Please excuse minor spelling/punctuation/grammar errors.
    Last edited by FoxKat; 03-31-2013 at 10:38 AM.
    lear likes this.

    "Professor FoxKat"
    "Saving DROID Razr's, one battery at a time. :-)" - (credit SallyC)
    Avatar is Maxwell Smart, AKA Agent 86, from "Get Smart" (with his signature "Shoe Phone"), a SitCom TV series by Mel Brooks & Buck Henry, based on the spy thriller series, "The Man From U.N.C.L.E.".
    "Guidelines of Conduct" for DroidForums.net
  10. Senior Droid
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    #9
    Quote Originally Posted by lear View Post

    Sorry, i needed some way out and my first post didn't include that i checked (about phone) and the 2 first threads were in RAZR Maxx forums. I thought i should post another in here. Sorry again and Thanx for reply.
    Thanks, Lear. I'm happy to see that you're getting help from FoxKat, who is extremely knowledgeable.

    Sent from my DROID RAZR running 4.1.2
    FoxKat likes this.
  11. Junior Droid
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    #10
    thanks a lot,Mr. FoxKat. i m downloading the utility now to my pc. will follow the instructions and come back to report.
    and because im new to the forums, somethings im not familiar with. please excuse my repetitive posts. i will try to get it right next time.
    Quote Originally Posted by FoxKat View Post
    Ok, so it appears you are still on the most recent version of Gingerbread, .211. The update you were notified about was for the new release of Jelly Bean. Since it obviously didn't take, there may be a problem with your current installation of Gingerbread, such add system file deletions, mods, of simply a corrupted file.

    You can "side-load" the update using the recovery menu, but an even better easy to get you up and running on Jb is to user Matt L Groff's RAZR Utility for Jelly Bean.

    The link is [TOOLS] DROID RAZR Utility XT912 Jellybean -- Windows + Mac + Linux (All In One!)
    DROID RAZR Utility XT912 Jellybean -- Windows + Mac + Linux (All In One!).

    You'll choose option 2.

    P.S. Please keep your postings for a particular subject in the proper Forum and please do not create more than one thread for the same subject. For Forum guidelines, please see the link below my signature. Thanks!

    Sent from my DROID RAZR using Tapatalk 2
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