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Thread: My Razr's Mystery

  1. Droid Newbie
    Gigahertz's Avatar
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    #1

    Angry My Razr's Mystery

    Hello everyone,

    My razr is 6 months old, bought it with GB but updated it to ICS, i was happy (not anymore)
    I was a happy owner until 2weeks ago when ppl started complaining why i wasnt answering my phone...
    I dis a few tests and realized it only recieve calls or test messages when the screen was on.
    If i lock the phone, the messages and calls are simply ignored by the phone, while calling it i can even use it normaly, except make calls
    tried factory resets... repeatedly
    tried other roms, wipe data, wipe cache
    sim card works fine in other devices
    other sim cards dont
    works fine when charging!

    Bought it online(i live in brazil), so return isnt an option

    Could someone give me a solution?
    Last edited by Gigahertz; 11-18-2012 at 11:09 PM.
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  3. Master Droid
    bruben7886's Avatar
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    #2
    Check smart actions. Make sure it's not going info airplane mode with the screen off. Worst comes to worst try a factory data reset.
    FoxKat likes this.
  4. Droid Newbie
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    Quote Originally Posted by bruben7886 View Post
    Check smart actions. Make sure it's not going info airplane mode with the screen off. Worst comes to worst try a factory data reset.
    already tried, didnt work
  5. Master Droid
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    #4
    Make sure ur not in airplane mode or global mode. i didnt quite catch you about the simcard.(other simcards dont?).but it could be the sim u gotta replace.it might work on other devices but it could be corrupted when its in the phone..hope u find some answers n a fix..goodluck
    Last edited by jaye712; 11-19-2012 at 02:20 AM.
  6. Master Droid
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    #5
    You could try using rsd and restoring the whole device. I find that factory resets don't do much. You can also try mattd utility to restore
  7. Droid Newbie
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    Quote Originally Posted by ddfuji View Post
    You could try using rsd and restoring the whole device. I find that factory resets don't do much. You can also try mattd utility to restore
    tried RSD many times, going to try matt's
  8. Master Droid
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    #7
    If you bought the phone 6 months ago I would just ask for a replacement. If nothing else works
  9. Droid Newbie
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    Quote Originally Posted by ddfuji View Post
    If you bought the phone 6 months ago I would just ask for a replacement. If nothing else works
    As I SAID, replacement inst an option
  10. Master Droid
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    #9
    Quote Originally Posted by Gigahertz

    As I SAID, replacement inst an option
    Derp

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