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Thread: My message reads, "Sync is currently experiencing problems. It will be back shortly"

  1. Droid
    211SSW's Avatar
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    #1

    My message reads, "Sync is currently experiencing problems. It will be back shortly"

    What must I do to successfully sync my Gmail accounts on my RAZR? What exactly does it mean to sync Gmail? I get my Gmail through my iPad2 & my RAZR. I leave out my PC due to fact that it's currently XP 64 bit Professional & therefore is not supported by iTunes & therefore I cannot put iTunes on that PC & I don't think of syncing Gmail ever with my computer. Once I make a 64bit Windows 7 computer, then syncing could be included but currently, syncing, (even though it's set to sync is on) the circles turn red & show message that it's been unsuccessful.
    How can this message be constantly sent as if it's a short-term issue when it's been a constant issue everyday since July.
    What options are available for me to fix this?
    What does it mean, in that what isn't done with regard to sync?
    How do I go about moving those accounts to green circles?
    I assure you that I have all of it set to "sync is on" but once it starts, the phrases change to being off?
    The one Gmail account, I recall seeing connected to Dropbox & it also fails. How is this different or the same for sync?
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  3. Master Droid
    YellowJacket's Avatar
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    #2
    Gmail is your primary email address and "registration" on your android device. Your gmail address is used to link to the play store as well as your contacts in your gmail account.

    Two things are possible... 1, gmail is having problems tonight or 2, something is wrong in your registration with your gmail account. Make sure that you have correctly entered your gmail email address as well as your password in the setup of your phone.

    It looks like you have posted a lot of new threads lately about problems you are having with your phone. In my opinion, you may need to do a hard reset and start over. Yes, a HR will wipe your phone but when you set it up again and link (sync) it back to your gmail account, the apps and contacts will reinstall on your phone.

    David
  4. Droid
    211SSW's Avatar
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    #3

    YellowJacket, do you mean that after hard reset, the apps re-install? Automatically?

    I thought that after hard reset, I would need to install each app, done one at a time--that's a VERY time-consuming process.
    Yes, I started thread for every issue I've seen on this phone. I'd prefer to avoid your fix if possible. I'm in a spot where I need my electronics to work for me. I cannot take on any big project right now. I am in midst of some serious stuff & need to find fixes that individually address the stated problem. I'm not prepared for hr. I DO appreciate your help. Must get some sleep. Talk later-couple days I'll be very busy.
    Thanks, David, I appreciate your help.Bye, S
  5. Droid
    211SSW's Avatar
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    #4

    YellowJacket-I brought up no issue that was short-lived so this is not about "now"

    I've described no issue that is limited to how Google or anything else is working tonight. All issues represent issues that are permanent issues. If I encountered such things just in fleeting manner, I would not be posting that.
    It's too late & I no longer recall what your other comments were. It was mostly about HR! I'm resisting but would read with interest steps needed to get it setup the way I have it now but without issues. Are u saying that u never have issues with phone?
    I'm impressed or you're lying! Must go! Bye, S
  6. Master Droid
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    #5
    heh heh heh... Nope, not lying. I have owned a lot of different smartphones and by far, my Maxx has been nearly perfect. I get excellent battery life and realy dont have much problems. The ones I do have, I just backtrack and try to undo what I did last before I had problems. That usually fixes most issues.

    Doing an FDR will wipe your phone clean but going through the setup process and logging back onto your google account that you registered the phone with will re-download and install all of your apps that you purchased from the play store and restore your contacts. IF you purchased any from Amazon.com, you will need to reinstall the amazon apps separately. Unless you use a separate backup program, you will lose text messages.

    I have found that most of the problems I've had are related to poorly written apps or "rogue" apps that cause problems intentionally. The latter can sometimes be hard to get rid of which I why I suggested a FDR as a last resort.

    Hope all is well for you.

    David
  7. Droid
    211SSW's Avatar
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    #6

    Text MSG saving app? You use what? Last night, changed passwords. Getting close FDR

    Quote Originally Posted by YellowJacket View Post
    heh heh heh... Nope, not lying. I have owned a lot of different smartphones and by far, my Maxx has been nearly perfect. I get excellent battery life and realy dont have much problems. The ones I do have, I just backtrack and try to undo what I did last before I had problems. That usually fixes most issues.

    Doing an FDR will wipe your phone clean but going through the setup process and logging back onto your google account that you registered the phone with will re-download and install all of your apps that you purchased from the play store and restore your contacts. IF you purchased any from Amazon.com, you will need to reinstall the amazon apps separately. Unless you use a separate backup program, you will lose text messages.

    I have found that most of the problems I've had are related to poorly written apps or "rogue" apps that cause problems intentionally. The latter can sometimes be hard to get rid of which I why I suggested a FDR as a last resort.

    Hope all is well for you.

    David
    I installed App Dragon, have list. Found that somehow wrong birthdate is in my setup for iPad2 which I tried to use when things got mixed up - I'll need to address that later as it's different from this issue.
    I must go to another state for apppointments Mon & Tues- not likely I'll be able to address this nightmare. Coming back to friends visiting from 1500 miles away. Likely last trip ever. Can't treat likely & dealing with faint energy. Glad you gave direction early. I need to do this but just don't think possible now, is there anyway I could do it & have just gps as the Tues. apt is new place, never even been in nearby anything- totally new area. Use of GPS makes no brainier but without - no compass at all.
    No idea if you're knowledgable about iPad2 but Gmail I use for this is also Gmail used for main contact in iPad2 . When I changed password for Gmail, I assumed that it was appropriate to alter signin for iPad2 as well but discovered that it is on different checking schedule. It clearly was not doing to be resolved last night (after being in midst of significant panic & nightmare for hours. It resulted in a second change in password & decision to complete turn off of iPad2 . Signin this afternoon was OK which so far is big relief. There's 1 more account I still need to switch & not confident but not critical to phone use.
    I have SMS Backup but no idea if that includes MMS which
    I need since by now you know my tendency is not toward brevity. If that includes MMS, I'm all set. I DID find that some of my apps went through Amazon but I wasn't aware of any difference nor did I ever go to Amazon to get any app. I have prime with Amazon which wouldn't apply to apps but would prefer to have anything I get from them to be in one record. Have not had time to look into that. In my memory, I only went to market to find apps. How I wound up with Amazon in the mix is beyond me. I'll see about that later. Gotta go. I'll check back to see if you're around today & have suggestions before I get in car. Don't really need GPS until Tues.
    Many thanks, YellowJacket for your extensive help. I know I owe thanks to moe but will get to it later. No energy to do more right now. I have desperately needed the help that has been available here. I'm grateful. Obviously others have found it interesting as well. Bye, thanks, David from Sandra
    Also, stopped sync & will see if message stops.
    Last edited by 211SSW; 09-16-2012 at 03:08 PM. Reason: Info on sync being ended as experiment
  8. Master Droid
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    #7
    Hi Sandra,

    I'm very sorry that things are going so rough for you and wish you the very best. I f you get this message later, I hope your trip went well.

    To address the issue with gmail and the ipad, if you change the password in gmail, then you will also have to change it on all the devices that access that gmail account, such as the Razr and the ipad. Dome devices are set up to synchronize on a schedule - probably your ipad, and others as soon as something nwe arrives - such as your razr. Which is probably why the ipad had the problem with the password a little later.

    As far as the Amazon apps, I'm not sure which ones you have but it is probably the kindle app and maybe the amazon Mp3 app for music. Going to the amazon website and then choosing the apps for android on the left side of your computer screen will bring you to the amazon app store. On the upper right of your web browser on your screen you will see and icon that says "lets get started". Clicking that helps get the amazon app store reinstalled on your phone. You will have an option during the setup to send your phone a text message with a link to install the amazon app.
    Not an important thing to do unless you previously purchased and/or instaled apps from amazon.

    As for apps downloaded from google play (the google/android app store), they will automatically download once you set your phone up again. Depending on how many apps you have and how fast your connection is, it usually doesn't take too long....about 45 minutes on my phone.

    For backups, contacts are usually backed up to you gmail account or verizons "backup assistant plus" but using a standalone backup app is a safe bet. MMS messages are text messages that come with pictures or video.

    I hope this helps and your trip goes well.

    David
  9. Droid Newbie
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    #8

    Synch is currently experienceing problems ....

    How about some insight on this version of the issue, please -

    I can successfully synch the Calendar and Gmail, but not the Contacts. Any reason why the contact alone would be a problem? and if so, any idea on how to make it work. Last successful synch was in July.

    appreciate any thoughts anyone might have


    dan
  10. Droid Newbie
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    #9

    this fixed it for me

    Go to app manager find Calendar storage and clear data. Reboot phone
  11. Droid
    211SSW's Avatar
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    #10
    "subts10", what app manager do you use? I picked one, (Quick App Manager, by Le Cerisier Bleu, for small charge) deleted data, & just rebooted. You mean that now all that months of syncing not working will be history??? I'm just so pleased to have some hope that I might see a different message - I had all sync turned off for long time because it never worked a day, was tired of seeing the message of failure.
    I REALLY appreciate your suggestion. I think I'll keep syncing off for awhile just because I won't be able to stand seeing that it's experiencing problems..
    Will update later with new info.
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